HP DeskJet Ink Advantage 5075

[geniuz228]

Hello! I just bought an HP DeskJet Ink Advantage 5075 printer and it was sold without installation cartridges. I bought 2 new original cartridges (black and color). But when installing, the printer asks to use SETUP cartridges. How can I solve this problem?

thank you!

[MayS]

Hi @geniuz228 !

Thank you for visiting our English HP Support Community.

We advise you to post your question in English to insure a quick response for the Community. This can also help other users to take advantage of your post, in the case they have the same question.

Thank you for your understanding.

Regards,
MayS. 

[geniuz228]

Thank you!

I just bought an HP DeskJet Ink Advantage 5075 printer and it was sold without installation cartridges. I bought 2 new original cartridges (black and color). But when installing, the printer asks to use SETUP cartridges. How can I solve this problem?

thank you again!

[Betty0610 · Accepted solution]

@geniuz228

Welcome to the HP Support Community.

We'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.

Please do check your inbox on the communities page for the private message.

Let me know if this helps.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Thanks!