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HP Recommended

On HP Deskjet 1512, how can I restore the scanner ?

 

1 REPLY 1
HP Recommended

Hi @Tiary ,

 

Welcome to The HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

I understand you are facing an issue with your HP Deskjet 1510 Scanner  

 

To troubleshoot and potentially restore the scanner functionality on your HP Deskjet 1512, you can try the following steps:

 

  • Check Connection: Ensure that the printer is properly connected to your computer or network. If you're using a USB connection, make sure the cable is securely connected to both the printer and your computer.
  • Restart Devices: Sometimes, simply restarting your printer and computer can resolve connectivity issues and restore functionality.
  • Update Drivers: Make sure you have the latest drivers installed for your HP Deskjet 1512. You can download the drivers from the HP website or use the driver installation CD that came with your printer. HP Deskjet 1510 All-in-One Printer Software and Driver 
  • HP Print and Scan Doctor: HP provides a free diagnostic tool called HP Print and Scan Doctor, which can help identify and resolve common printing and scanning problems. You can download it from the HP website and run it to see if it detects any issues with your printer.
  • Check for Software Conflicts: Sometimes, other software installed on your computer can interfere with the scanner functionality. Try temporarily disabling any antivirus programs or firewall software to see if it resolves the issue.
  • Verify Scanner Settings: Make sure that the scanner settings are properly configured on your computer. You can usually access these settings through the HP printer software installed on your computer.
  • Check for Hardware Issues: If none of the above steps work, there may be a hardware problem with your scanner.

 

Refer to this document: HP Deskjet 1510 All-in-One Printer series

 

I hope this helps. 

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


A_Gayathri
HP Support Community Administrator.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.