HP Deskjet 2132 label printing

[simona_nedeva92]

Hello, I have HP Deskjet 2132 all in one printer product number K7N78B. I have an issue and I hope you could help me please. I need to print labels, but I don't have option for labels in the paper type. I have tried various sizes available, but none of them is working and the text is misleading. I have created the labels in Avery site. I have tried using Google Chrome, Adobe Acrobat and nothing works. Please any advice, is this printer even set to print labels and how to do it? 

[Dragon-Fur]

@simona_nedeva92 

Welcome to the HP User Community.

---

@simona_nedeva92 wrote:

Hello, I have HP Deskjet 2132 all in one printer product number K7N78B.

I have an issue and I hope you could help me please.

I need to print labels, but I don't have option for labels in the paper type.

I have tried various sizes available, but none of them is working and the text is misleading.

I have created the labels in Avery site.

I have tried using Google Chrome, Adobe Acrobat and nothing works.

Please any advice, is this printer even set to print labels and how to do it? 

---

Printer might be able to print your labels.

It's unclear which Avery label template you are using.

One or more of the following bits of advice might help you print your labels...

I've never created the label using the Avery online software - I am guessing that you have a PDF format file to be printed.  In fact, if this is the case - If you can do so, download / save the document onto your own computer to print.  Saving the document to your computer eliminates any dependency on printing from a browser.

If you must use the browser, remember to check the "More Settings" section or click on the Printer Properties to access whatever settings are available in the printer software.  

Printer Software

Make sure you have installed the Full Feature Software / full driver printer software.

Printer Software installation package

HP DeskJet 2130 series Print and Scan Driver and Accessories 

Which paper type?

The paper type "Brochure" can be used with many Avery label sheets.

"Various sizes"

In my experience, most label templates are for either standard paper size (A4 in your region) or possibly 4x6 inches.  

Yes, stand label sheet sizes could be different in your location.

"Text is misleading"

I do not know what this means.

Next,

Paper Size not listed

Assuming for the moment that you have indeed created a custom sized label document,

This printer's Full Feature Software might be able to create a custom paper size form.

The "might" comes from the old specifications that indicate only MacOS supports custom paper sizes.

What if?

The version of the full driver software and the instructions in the how-to document do indicate you might be able to take advantage of the custom paper size form setup in your OS.

HP Document: HP Printers - Creating Custom Paper Sizes

Example - Custom Paper Size Form setup

Custom_Paper_Size_Form_Examples_3

Examples - Avery Label Samples - PDF - Adobe Reader DC

Avery_5161_Sample_Label_PDF_Print_1Avery_5200_Sample_Label_PDF_Print_2

References / Resources

 Printer Specifications for HP DeskJet 1110, 2130 Printers

Adobe Reader DC – Install Whether You Use It or Not

If you have not done so,

Reinstall / Update your PDF Reader (Adobe Reader DC /Optional  Foxit Reader)

HINT:  Watch out for and UNCHECK unwanted extra software

NOTE:  Adobe Reader DC software can be installed even if you do not normally open / view / print PDF files directly from the Adobe Reader DC software.

 =================================================

HP Printer Support Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP DeskJet 2132 All-in-One Printer 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thanks!

Question / Concern Answered, Click "Accept as Solution"

[simona_nedeva92]

Hello, thanks for your reply.

I am trying to install the printer software, but it shows error 5 for package, it says I must be a member of the administrators group to install driver package. Could you help me install it? 

Thank you 

The Avery paper is UtraGrip, it is an A4 size, but actual labels are 21 per sheet each one is 63.5 x 38.1 mm. 

[Dragon-Fur]

@simona_nedeva92 

You are welcome.

Error 5 is a permission error.

• Fix for the dreaded error “Call to Drivepackageuninstall returns error 5”

TKB article contributed by HP Expert  ShlomiL 

Call to DriverPackageUninstall error 5 returns during HP Device Software uninstall

Reminder – First Step “Run as Administrator” is crucial in Section: HP PC Solution

Sheet size = A4

The individual labels on the sheet are not important to the printing process.

I have no information on the particular paper "UtraGrip" and I cannot comment on it.

As long as the paper weight does not exceed the limit for card (200gsm) , label, or Brochure (180 gsm), the paper might print.

If I have anything else to offer, I'll edit this message or post back.

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thanks!

Question / Concern Answered, Click "Accept as Solution"