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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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- The Wifi network that you have is that a 2.4GHz network or a 5GHz network?
- This Printer model is compatible only with the 2.4GHz network.
If you have a 2.4GHz network and if you still have issues connecting the printer to WiFi, please follow these steps.
- On the printer control Panel, press and hold the Wireless button
and the Cancel button
for 3-5 seconds.
- This resets the previous network configuration
- Go to https://123.hp.com/ from your PC/mobile device and follow the on-screen instructions to connect the printer to the network.
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