HP Deskjet 3630 Series - Driver is unavailable

[apaolucci]

I have been having problems printing wirelessly recently.  it is very frustrating.   I thought if I just removed the printer and tried adding it back that that would fix it.  I did just that, with the full software package and have run through the setup several times.  Everything seems to go fine, but when I view the printer in Settings, it shows "Driver is Unavailable"??  when I try to print a test page ger error 0x00000709.  

[The_Fossette]

Hi @apaolucci,

Welcome to the HP Forums!

It is a great way to engage, post questions and find resolutions by working with specialists in the HP community.

I reviewed your post and I understand that you are having issues setting up your printer wirelessly and getting an error when you try printing a test page.

I'll be glad to assist you 🙂

In order that I may provide you with an accurate solution, I will need a few more details.

• When was the last time the printer was working fine?
• Have you made any software or hardware changes on the computer?

Meanwhile, I recommend you follow the steps in the below article and check if it helps.

http://hp.care/2tV7ADW

Let me know how it goes and you have a good day ahead.

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

Take care!

Cheers!

[apaolucci · Accepted solution]

Resetting the printer did not help.  Everything I was seeing was pointing to a wireless connection problem.  I could not connect the printer to the router.  I made several changes including updating the firmware on the router.  I finally got the printer connected and working again.  Thanks.

[The_Fossette]

Hi @apaolucci,

Perfect, I am really glad to hear that!

If any other questions arise, please feel free to write back to me.

Take care.

Cheers!