HP Deskjet 3630 admin password reset

[GH950]

Hi there !

Like many other posts, I'd like to reset the admin password of my printer.

Could you please give me the instructions to do so ?

Thanks in advance for your help !

[Nal_NR]

Hi @GH950,

Welcome to the HP Support Community. 

I'd like to help!

I suggest you check my private message for steps on performing a full reset, the instructions are designed for your specific printer and if anyone with a different model would try the steps, it may render the printer unstable, hence a private message would be the safest way of sharing this information: click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[GH950]

Hi @Elohi_NR, I tried the procedure to perform a printer reset but couldn't notice any difference.
After the reset, a printer status report has been automatically printed. But the printer still have retained the wireless network config.
Is it supposed to be so ?
Anyway, I still couldn't login into the printer web admin using various combination of default password.

Do you have any idea whether I've performed the reset wrongly or the procedure to reset admin password is different ?

Thanks in advance for your help !

[Nal_NR · Accepted solution]

Hi @GH950 

We are sorry that the issue is not resolved when the above troubleshooting steps were performed.

This might require one on one interaction to fix the issue

I've sent you a private message with further instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

[BriceChk]

Hello, I have a Deskjet 3636 for which I lost the admin login/password. Can you send me these instructions as well? Thank you.