• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎08-29-2019 11:20 AM

HP Recommended
Product: HP Deskjet 3636 All-In-One Printer
Operating System: macOS 10.14 Mojave

Hello. In 2016, I set up my HP Deskjet 3636 All-In-One Printer. With the Installation Disk, I was given the option to download HP Photo Creations after the setup. I did that, but there was also another software that was offered as well. I lost my hard drive and have since had to reset my printer. However, this time the other application is not offered with the setup. I can't remember what program it was but it had lots of themes, background images, and clipart. Some examples were different seasonal ones such as "Winter Berry Blues Light Blue," "Life Is A Garden," or "PS I Love You I Love The Sea", "Fantastic Fall Burgundy Wallpaper," or "Twilight Summer Dusk Falls." I could also search any clipart and it would bring them up in the search engine. The program icon looked like four photos, looking something like postage stamps, and possibly a camera by the photos. I know it's a shot in the dark, but would anyone happen to remember this program or if it's possible to download it again?? Thanks!!

3 REPLIES 3

‎09-01-2019 09:12 AM

HP Recommended

@Student104, Welcome to the HP Support Community!

 

Are you able to print from your MAC to the printer?

If you are trying to install the printer on your MAC, use AirPrint driver(recommended).

 

The Full-featured HP Driver/Easy start application for HP DeskJet 3630 series can be downloaded from here

HP Photo creations software- Free software to design, print, and share amazing photo keepsakes, can be found here

 

Keep me posted for any other assistance.

 

If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

KUMAR0307
I am an HP Employee

Was this reply helpful? Yes No

‎09-04-2019 06:20 PM

HP Recommended

Hello. I guess I did some more digging and found the software. It was "The Creativity Collection Volume 2." My printer works just fine, but somehow I was able to get an extra software before with the disk. I just bought the program again from the Mac App store. Thank you. If anyone else wants to know, it's a great product has lots of royalty free images for a digital scrapbook!

Was this reply helpful? Yes No

‎09-05-2019 06:51 AM

HP Recommended

@Student104

 

Glad to know that you found the required application. Feel free to contact us with any concerns related to HP products.

Happy to help!

KUMAR0307
I am an HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.