• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎01-15-2024 01:09 PM

HP Recommended
Product: HP DeskJet 3772

My friend recently gave me her printer and Im not sure how old it is but I cannot seem to understand what I am doing at all with trying to set it up. I don't know where to look. I downloaded the smart app but it said that printer is not supported by the app anymore. I have zero clue to what I am doing and want to set it up. I don't have a proper cord to connect it physically view LAN cable I only was given it with a power cord. I don't understand the buttons and what I am doing at all and not sure what questions I should even be asking to ask for help. I keep searching as best I can but none actually are helpful because it involves the app. 

Category:
1 person had the same question
1 REPLY 1

‎01-15-2024 02:13 PM

HP Recommended

This is the full feature driver for windows.  It was released in Dec 2023 and HP Smart is mentioned.

https://ftp.hp.com/pub/softlib/software13/printers/DJ3700/HPEasyStart-13.6.5-DJ3700_40_16_1234_1_Web...

 

This video might be useful

https://www.youtube.com/watch?v=wUuM10IJeuM

 

Page 55 of the manual described how to connect

https://h10032.www1.hp.com/ctg/Manual/c05152483.pdf

 

If you need to reset to factory conditions then

 Press the Wireless button and the Cancel button (X) from the printer control panel at the same time, and then hold them for three seconds.

Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
1 person found this reply helpful
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.