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HP Recommended
HP deskjet plus 4120
Microsoft Windows 10 (64-bit)

I have just purchased the HP deskjet plus 4120, all set up with the help of Daughter, but still will not print anything from word off my Hp Computer windows 10 why everything is set on Wireless for some reason not printing anything from Computer???  

on the verge of returning it

1 REPLY 1
HP Recommended

Hi,

Thanks for using the HP Support Community.

 

We'd suggest that you install the HP FULL solution software.

Download from this link:

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-deskjet-plus-4100-all-in-one-series/29...

 

Here's some step by step resources that will guide you along. 

https://www.youtube.com/watch?v=JDbEnLKLCqM

https://www.youtube.com/watch?v=x7Xj3EL0CIQ

 

Hope that helps!

 

 

I am an HP Employee. Although I am speaking for myself and not for HP.
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