cancel
Showing results for 
Search instead for 
Did you mean: 
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
upsetowner
New member
2 0 0 0
Message 1 of 2
64
Flag Post

HP Deskjet 4155 - During setup it asks for a password - I just bought the device and turned it on!

HP Recommended
HP Deskjet 4155
macOS 10.12 Sierra

I just bought this printer, trying to set it up and during the setup process the "HP Smart" app asks for the password on my new printer. WHAT IS THE PASSWORD? No documentation on a password, no way to reset it. **bleep**? What a POS 

1 REPLY 1
ShlomiL
Level 17
Level 17
31,259 30,973 5,335 12,428
Message 2 of 2
Flag Post
HP Recommended

Hi,

You may look at the back of the printer or open the print cartridges access door, you have a label with a listed PIN Code on its bottom which is the password, the username is admin:

https://h30434.www3.hp.com/t5/Printers-Knowledge-Base/HP-Deskjet-2700-4100-Deskjet-Envy-6000-6400-pr...

 

Shlomi



Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation