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‎03-31-2025 01:34 AM

HP Recommended
Product: HP DeskJet Ink Advantage Ultra 4928 All-in-One Printer
Operating System: Microsoft Windows 7 (32-bit)

As in the subject, I cannot see the printer model in my "Add New Printer" windows. There is no driver available for Window 7 when I tried to find driver download online. Please advice. Thank you.

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1 person had the same question
3 REPLIES 3

‎03-31-2025 02:20 AM

HP Recommended

Hi @Rachelcp 

(1) Connect a USB cable between Deskjet printer and computer:

  • ferRX_0-1739156770651.png

(2) Then try to install with next driver for your printer:

>> https://ftp.hp.com/pub/softlib/software13/printers/DJ2700/HPEasyStart-16.2.4-DJ2700_51_4_4865_Webpac...

 

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif

.
@ferRX / I am a volunteer posting answers on my own time.
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‎03-31-2025 03:20 AM

HP Recommended

Thanks for your reply. 

 

I tried to install the driver, unfortunately it shows that the system does not meet the installation requirement. 

Is there any other way to install the HP Deskjet 4900 driver for Windows 7 (32 bit)?

 

Appreciate for your advice.

 

 

 

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‎03-31-2025 03:37 AM

HP Recommended

Hi @Rachelcp 

Ok, if that doesn´t work then try software install with HP Print Doctor:

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif

.
@ferRX / I am a volunteer posting answers on my own time.
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