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- HP Community
- Printers
- Printer Setup, Software & Drivers
- HP Deskjet D1530 Can't Setup On Windows 10

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12-21-2022 12:23 AM
My Mom was able to print fine on Windows 10 with her 1530 printer for years. However, her computer was getting sluggish, so I did a factory restore about a week ago.
When I tried to locate drivers from the HP website, I'm directed to software like the HP Print and Scan Doctor, which don't seem to help. I've been able to get the printer to show on the Windows list of devices, but I can't print to it or check any settings, even though it's on the list.
I tried running the original CD using compatibility mode and as an admin, but it seems to open new windows and the one that checks the OS isn't happy with 10.
Any tips for getting the printer operating on Windows 10, or are we going to have to retire the 1530? It still seems to run fine, so I just need to get the drivers installed.
Thanks for any help.
Solved! Go to Solution.
Accepted Solutions
12-21-2022 07:30 AM
Welcome to the HP Community Forum.
Check your personal backups - likely in the Downloads folder - for a copy of the Web Pack installation package.
Note:
Backup software like File History adds a date to the backup file name -- the data is in its original format and can be used.
Not making backups of your personal data?
Unfortunately, unless you have (or can get) an archived copy of the Web Pack installation package that will work with Windows 10, the full driver software is no longer available for your printer in category Software and Drivers and Windows 10.
The built-in drivers provide some basic print features -- this is certainly not the "full feature" experience that is (was) available in the full driver printer software.
Windows 10
HP Printers - Installing and Using the Windows Built-in Print Driver
Scan? See Section FAQ > How do I use the printer functions with the built-in driver?
Example
Scan documents and photos: Complete scan jobs with a Windows app that works with the built-in driver.
- Windows Fax and Scan: In Windows, search for and open Windows Fax and Scan. Click New Scan, and then select your printer.
- Windows Paint: In Windows, search for and open Paint. Click FileFrom scanner or camera.
- Windows Scan app: In Windows, search for and open the Windows Scan app. If it is not listed, go to Windows Scan (in English) to install it.
HP printers - Windows built-in driver fails to install
Yeah, but - answer is unacceptable.
1) Find / wait for someone who offers a driver from a private collection.
The obvious warnings apply - stay vigilant and be careful of downloading and installing software (or anything) from an unknown source.
=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more
Open
Thank you for participating in the HP Community --
People who own, use, and support HP devices.
Click Yes to say Thank You
Question / Concern Answered, Click "Accept as Solution"
12-21-2022 07:30 AM
Welcome to the HP Community Forum.
Check your personal backups - likely in the Downloads folder - for a copy of the Web Pack installation package.
Note:
Backup software like File History adds a date to the backup file name -- the data is in its original format and can be used.
Not making backups of your personal data?
Unfortunately, unless you have (or can get) an archived copy of the Web Pack installation package that will work with Windows 10, the full driver software is no longer available for your printer in category Software and Drivers and Windows 10.
The built-in drivers provide some basic print features -- this is certainly not the "full feature" experience that is (was) available in the full driver printer software.
Windows 10
HP Printers - Installing and Using the Windows Built-in Print Driver
Scan? See Section FAQ > How do I use the printer functions with the built-in driver?
Example
Scan documents and photos: Complete scan jobs with a Windows app that works with the built-in driver.
- Windows Fax and Scan: In Windows, search for and open Windows Fax and Scan. Click New Scan, and then select your printer.
- Windows Paint: In Windows, search for and open Paint. Click FileFrom scanner or camera.
- Windows Scan app: In Windows, search for and open the Windows Scan app. If it is not listed, go to Windows Scan (in English) to install it.
HP printers - Windows built-in driver fails to install
Yeah, but - answer is unacceptable.
1) Find / wait for someone who offers a driver from a private collection.
The obvious warnings apply - stay vigilant and be careful of downloading and installing software (or anything) from an unknown source.
=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more
Open
Thank you for participating in the HP Community --
People who own, use, and support HP devices.
Click Yes to say Thank You
Question / Concern Answered, Click "Accept as Solution"
01-02-2023 09:54 PM
Thanks for all the tips. Next time I'm at her house I'll try and find a back-up.
Bummer that HP doesn't keep an archive or something or older drivers. Particularly since they are still selling the printer on Amazon.