• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended
Microsoft Windows 10 (64-bit)

Hello,

Can you indicate me what is the driver for my HP Deskjet D4260 series for the last version of w10.

For the moment it"s impossible for me to install this printer when i connect it on the USB port of the Livebox, the router of the frenchh operator Orange.

IT seems me that it is since the last updates of windows that i hae this problem.

Thank you in advance for your answers.

Jeanluc.ferré

5 REPLIES 5
HP Recommended

Hi @jeanlucferre ,

 

Try the driver download from the next link,

* Click on YES button  to say thanks, 

* Click on the button Accepted Solution if the question is answered.

 

Best regards,

ferRX.

dodecaedron

.
@ferRX / I am a volunteer posting answers on my own time.
HP Recommended

Hello,

Thank you, I am going to test it.

Jeanluc.ferre

HP Recommended

Hello,

I asked this question because my printer hp deskjet d4260 didn't work now (before it worked) when linked by usb interface with my livebox 3-play (router for french ISP Orange).I tried your new driver but that's the same thing.

With this router but always linked in usb i made several tries with several different other hp printer and they didn't work and that's impossible to install them as "shared printers by name" using the windows command http://192.168.1.1:631

In the properties of the different installed drivers i noticed that the "driver files " unidrv.dll or MXDWDRV.DLL " have been modified by one of the last update of w10 kb5014666 just before the default appeared.

is this the reason of the default (problem with the windows updates)? or is there another incompatibility between the drivers , the router or windows?

Perhaps i will make other tries resetting the router but i want to know your impressions about the different updates of w10 and the states of the drivers.

Thank you in advance for your answers.

Jeanluc.ferré

 

HP Recommended

Hi @jeanlucferre ,

 

1.  Please try to connect the USB cable directly to the computer and printer.

 

 

2. Then try again to install the printer.

 

* Click on YES button  to say thanks, 

* Click on the button Accepted Solution if the question is answered.

 

Best regards, 

ferRX.

dodecaedron

 

.
@ferRX / I am a volunteer posting answers on my own time.
HP Recommended

Hello,

Thank you for your answer.

I tried several times this manipulation, even on different computers, and that's the same result.

Do you know something about bugs of updates of windows 10 relatively to Hp components? or bugs in livebox -(french orange ISP routers) relatively to the same components?

Thank you for your help.

jeanlucferre

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.