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FranBLN
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Message 1 of 2
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HP Deskjet Driver problems with Lenovo

‎11-27-2020 05:17 AM

HP Recommended
Product: HP Deskjet 3700
Operating System: Microsoft Windows 10 (64-bit)

Dear all,

I just recently bought a new Lenovo Thinkpad T14s with Win10 Pro and dont get my printer to work. The HP  Smart App finds the printer and I can get status and informations about the printer on the app. But I cannot add the printer properly to my Systemprinters. It always says there is no driver found for this printer. I tried getting the driver by itself but it didn't work. Which driver can I use to make it work?

Thanks for the help.

Fran

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greenturtle
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Message 2 of 2
Flag Post

‎11-27-2020 08:11 AM - edited ‎11-27-2020 08:12 AM

HP Recommended

Hi,

Thanks for using the HP Support Community.

Can you download and install the FULL featured printer software from HP for your operating system:
https://support.hp.com/sg-en/drivers/selfservice/swdetails/hp-deskjet-3700-all-in-one-printer-series...


Once you have downloaded and installed the FULL feature software, you will be able to print and scan.

 

This resource for scan will be useful:

https://www.youtube.com/watch?v=d8pf3-jINh8


Hope that helps.



I am an HP Employee
Although I am speaking for myself and not for HP.
Please click “Kudos Thumbs up” as an encouragement and “Accept as solution” if this has helped solved your problem.
HP Deskjet 3720 | 3721 | 3730 | 3755 | Scan a document as a PDF
HP Deskjet 3720 | 3721 | 3730 | 3755 | Scan a document as a PDF
youtube.com/watch?v=d8pf3-jINh8
Click on the link to subscribe and get the latest video uploads:https://goo.gl/y4Rcn1Remember to like and share the video if you know of friends that would f...
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