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HP Recommended
HP Deskjet F380 All-in-One Printer
Microsoft Windows 11

I have an all-in-one HP Deskjet F380 printer, copier and scanner which I bought around 2007 and it doesn't work with my new computer which has Windows 11. I can copy documents on it when the computer is switched off and print stuff from my computer with it but I can’t scan anything. I have looked at the HP site for drivers for it but mine is not on their list.

2 REPLIES 2
HP Recommended

Hi @E_H-1 

Please try the driver download from the next link,

* Click on YES button  to say thanks, 

* Click on the button Accepted Solution if the question is answered.

.,.,.,.,

Best regards,

ferRX.

ferRX_1-1638822184200.pngdodecaedroh.gif

.
@ferRX / I am a volunteer posting answers on my own time.
HP Recommended

Hi FerRX,

 

Thanks very much for that link. I can now scan things to my computer. But I couldn't get Photo Creations downloaded. When I try I get a message saying, "Unable to download HP Photo Creations. Please check your network connection and try again. Error number DC18 with Cancel and Try Again buttons. I used to be able to upload photos from my computer to the scanner to crop them, change colour to black and white, use Photo Fix and change temperature, etc.. I don't know if I need Photo Creations for this and I can't remember how I used to do the above with my old computer which had Windows 7. I know it said Import Photos somewhere when I opened something and I could choose to import them to the scanner whose icon appeared. Any help would be much appreciated.

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