HP Deskjet F380

[dawn961]

Hi...I am not finding it on HP's website for the full software package for the HP Deskjet F380. I set up my mom's new laptop and she can print but can not scan. I ran the HP Print and Scan Doctor it says I need to install the full software package but I am not finding it on HP's website. Please help!

[ub6424]

Hello @dawn961 

Read this and try:

HP printer setup (Windows built-in driver)

https://support.hp.com/us-en/document/ish_2224996-1993298-16

best regards

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[dawn961]

HP...I have no idea how many times I have called HP Support which is useless. Do you guys even look at the links you send to people. This link does not have the software drivers there....open it up and look take a look at it please.  I find it so frustrating

[ub6424]

Hello @dawn961 

There are 3 variants to add the printer, please take time to read and see 😊 It's not just a document !

Variant 1

(1) HP recommends installing HP Smart - Microsoft Store (in English)
https://www.microsoft.com/en-us/p/hp-smart/9wzdncrfhwlh

Variant 2

(2) https://123.hp.com/

Variant 3

(3) Add a USB-connected printer to Windows

YouTube Video for Variant 3

https://www.youtube.com/watch?v=U546lTb1Afg&ab_channel=HPSupport

best regards

---

Dear Community Member, please click the button [ YES ] on "Was this reply helpful?" to say Thanks and

make it easier for other people to find this type of solution by marking the reply ▶️ [ Accept as Solution ] ◀️

Do this on the post I wrote that helped solve it.

Thank you very much

             ⌨️