HP Deskjet F4400 series printer errors

[candeck]

On my new macbook pro I installed the latest driver (HPPrinterDrivers5.1.dmg).  When I print I get the following error "Stopped - 'Filter' failed, 1 page."

When I go to system preferences -> Printers & Scanners and delete the printer with the - and then add it back with the + I get the following "an error occurred while trying to add the selected device.  Unable to communicate with the printer at this time"

The printer is on and connected with a usb cable.  It is working, as I was able to print from another computer.

I have tried reinstalling the print driver and rebooting the mac, but no luck.

I note that when I try to add the printer and do a ps ax | grep cups, I see the folowing;

7037   ??  S      0:00.03 /usr/libexec/cups/daemon/cups-deviced 1 0 60 26 requested-attributes=all exclude-schemes='dnssd','mdns','http','fax','ipp','lpd','usb','smb','serial','riousbprint','socket','ipps'

Does this imply that it is excluding usb, but my printer is usb connected.  Any idea how I can configure it to allow usb?

The name/kind in the add window says
HP Deskjet F4400 series.   USB Multifunction.

[Jay_G24 · Accepted solution]

Hi @candeck,

I'd like to help!

Update Mac and printer firmware-

To update Mac, try these steps - How to update the software on your Mac

To update the printer's firmware, refer - HP Printers - Updating or Upgrading Printer Firmware 

Uninstall the printer software -

1. Click Finder in the Dock.

2. In the menu bar, click Go, click Applications, and then open the HP or Hewlett Packard folder.

a) If HP Uninstaller is in the folder, double click it, and then follow the on-screen instructions to uninstall the software.

b) If HP Uninstaller is not in the folder, continue to the next step.

3. Click and drag the HP or Hewlett Packard folder to the Trash icon in the Dock.

4. In the menu bar, click Go, click Go to Folder, type /Library/Printers, then click Go.

The Printers folder opens.

5. Click and drag the HP or Hewlett Packard folder to the Trash icon in the Dock.

6. Restart the Mac.

7. Right-click or Ctrl + click the Trash icon, and then select Empty Trash.

Install the printer software -Software and drivers for HP Deskjet F4400 All-in-One Printer series

Hope this helps! Keep me posted. 

And, Welcome to the HP Support Community. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

[candeck]

This worked for me.  I suspect it was the steps to put the current HP "stuff" in the trash, reboot, empty the trash, then  install the new driver that did the trick.

[Jay_G24]

I am glad the issue is resolved.

 If you need further assistance feel free to reach out to us.

Have a great day ahead!