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HP Deskjet F4500 All-in-One Printer series
Microsoft Windows 7 (64-bit)

Will the HP Deskjet F4580 only work with WPA security and not WPA Mixed or WPA2? I had to change my router to WPA in order to finish setup can someone please confirm this.

8 REPLIES 8
HP Recommended

Hi @sji852,

 

Good Day. A warm welcome to the HP community. I reviewed the case regarding assistance with finding out if the printer supports WPA 2 encryption. I will be delighted to assist you here.

Superb description and terrific observations made before posting. Kudos to you for that. 🙂

For better clarity and to assist you better I would require more information regarding this:

  • Did you check the router’s specs that you have decided to buy?

For now, let me keep you posted about a few things.

To answer your question, the HP printer will support WPA2 encryption also.

Please follow these steps:

  • Once you change the router, connect the printer to the network and print the network configuration page from this user guide link: http://hp.care/2CePxNh refer to page 6 on how to do it.
  • Then follow this link: http://hp.care/2CePy3N  on how to setup the printer on a wireless network. (Setting Up the Printer for a Wireless Network for the HP Deskjet F4580 and F4583 All-in-One Printers)

Please perform all these steps patiently as it is critical to resolving the issue. It will definitely fix the issue for you.

 

Hope this helps. Let me know how it goes. To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as Accepted Solution as it will help several others with the same issue to get it resolved without hassles.

Take care and have a blessed week ahead. 🙂

Cheers!

DavidSMP
I am an HP Employee

HP Recommended
router is isp provided modem/router. has wpa2 encryption capability for the ssid.
HP Recommended

In addition, I tried that already it will stop at a certain point and only show that the network which is a WPA2 network is WPA but will not finish.  The only way I was able to get the printer to be on wireless network was by switching router to WPA .

HP Recommended

Hi @sji852,

 

I read the post and thanks for the quick response. You have shown immense patience terrific temperament and exquisite technical skills to try and fix the issue. Kudos to you for that. 🙂

 

Please try these steps: 

Enable WPA2 encryption on your router **bleep** modem.

  • Please ensure that the router broadcasts at 2.4 GHz Band and the wireless mode is B/G. These are the modes and bands in which the printer gets recognized and operates correctly.
  • Temporarily disable all firewalls and security software.

Then, install the printer as a USB printer by following these steps:

  • First, unplug the USB cable from the printer, if present.
  • Go to Control panel – Programs and feature – Select all the HP Photosmart printer entries and uninstall them.
  • Now go to Control panel – Devices and printer – Select all the printer entries and remove the device.
  • Press the "windows key" + "r" to get the "Run" window open - Type "printui.exe /s" (There is a space between .exe & /) and press enter.
  • Under print server properties, go to drivers - remove any entry there as well.
  • Again, go to the Run window, type – “c:/programdata” – Go to Hewlett Packard folder, remove any printer related folders & files.
  • Restart your computer.

Then download the latest full feature driver from this link: http://hp.care/2iOnJTh and install it on the computer after selecting the correct operating system.

Connect the printer to your computer only when the setup prompts for the printer.

The printer should be installed as a USB printer.

 

Then follow all the prescribed steps from this link:http://hp.care/2CuWx5m to change the USB connection to a wireless connection. (HP Printers - Changing from a USB to a Wireless Connection)

This should do the trick for you.

 

Please perform all these steps patiently as it is critical to resolving the issue.

 

Let me know how it goes and you have a great day!

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as Accepted Solution as it will help several others with the same issue to get it resolved without hassles.

Take care and have a blessed week ahead. 🙂

 

DavidSMP
I am an HP Employee

HP Recommended

it's on bgn and i even changed it to WPA/WPA2 mode as well both TKIP and AES i get this error.  Password is correct spelling. PrinterIssue.png 

In addition, even disabled router firewall and got the same error. 

 

HP Recommended

Hi @sji852,

 

I reviewed the post. Thanks for the quick response. You've shown immense patience and remarkable temperament and great technical knowledge to try and resolve the issue. Kudos to you for that. 🙂 Usually, HP printers support WPA2 encryption. 

 

Please try these steps from my previous post

Enable WPA2 encryption on the router.

First, install the printer as a USB printer.

Then change the printer connection from USB to Wireless by following the steps from my previous post.

 

Now check if the issue gets resolved. If it connects to the wireless network, then that means that the printer is integrated with WPA2 encryption.

 

Hope this helps. Let me know how it goes. To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as Accepted Solution as it will help several others with the same issue to get it resolved without hassles.

Take care and have a blessed week ahead. 🙂

Cheers!

 

DavidSMP
I am an HP Employee

HP Recommended

I tried both ways and it did the same thing.

HP Recommended

Hi @sji852,

 

I dug deep and did some research here and found the printer's user guide. Usually, HP printers support WEP, WPA and WPA2. As this printer is an older printer, it may not have been designed for WPA2 encryption. Please check the user guide link: http://hp.care/2CePxNh  and refer to pages 9-10

 

Only WEP and WPA encryption options are given. So I think you need to go with WPA encryption regarding the printer if your router supports WPA2 Encryption.

 

Hope this answers your question. 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as Accepted Solution as it will help several others with the same issue to get it resolved without hassles.

Take care and have a blessed week year ahead.stay healthy and smile big 🙂

Cheers!

 

 

DavidSMP
I am an HP Employee

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