HP Deskjet Ink Advantage 2645 AIO will not print on Windows 10

[Dothackjhe]

Everything was working just fine when I was still using a computer that's on Windows 7.  

After switching to Windows 10, the printer would no longer print despite being visible to the computer. I could still check the remaining ink in both ink cartridges which are inserted in the printer. 

[sandytechy20]

@Dothackjhe

Welcome to HP support community.

Perform root level uninstalltion to remove all the printer related software's.

• In Windows, search for and open Programs and Features.
• Select your HP printer.
• Select Uninstall.
• In Windows, search for and open Devices and Printers.
• In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
• Open up the run command with the "Windows Key + R" key combo.
• Type printui.exe /s and click OK.
• Click on Drivers tab.
• Look for HP Printer driver. If you see it click on it and click Remove at the bottom.
• Select OK.
• Remove all instances of the same.
• Select Apply and OK on the Print Server Properties windows.
• Close Devices and Printers. 
• Restart the PC again.

Download and install printer full feature driver

Click here to download the driver.

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

[Dothackjhe]

Hi Sandytechy20,

Mind telling me how will this method work if the same driver installer I used for the printer initially is the same file you gave?

I mean, this was a fresh install of the driver from a different computer since  having built a new desktop earlier this year. The computer runs on Windows 10 x64. 

If I am to follow your steps, is not just the same as what I had done initially?

I'm not discounting that the idea that the method might actually work (which I have yet to try and see). But based on the steps you've provided, I'm not really seeing where the solution part is coming from aside from the fact that I'd just be reinstalling the same driver.

Regards.

[sandytechy20]

@Dothackjhe

Are you getting any error message while printing?

Meanwhile:

Update the printer firmware

Refer this HP document for the steps to update firmware:- Click here

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.