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- HP Community
- Printers
- Printer Setup, Software & Drivers
- HP Device manager Using up CPU%

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10-14-2020 11:42 AM
As I write this 81.8% of my CPU is being used by HP Device Manager. No printer related functions are in progress. Removing HP software via Uninstall clears up the issue and my Mac returns to full speed. No other suggestions read here have any effect.
10-16-2020 04:03 PM - edited 10-16-2020 04:03 PM
@NYCMAC, Welcome to HP Support Community!
HP Software once removed, have you tried using the AirPrint drivers instead of reinstalling the software again? If no, follow the steps below-
ensure that the printer is up to date with its firmware and Mac is up to date with its software. If you are unsure you may use the links below to update the printer firmware and Mac software:
Remove and add the printer
Click the Apple menu, and then select System Preferences.
Depending on your operating system version, click Print & Fax, Print & Scan, or Printers & Scanners.
Click the name of your printer, click the Minus sign, and then delete the printer.
Click the Plus sign, and then click Add Printer or Scanner.
Click the Use or Print Using box, and then select AirPrint
Click Add to add the printer to the list.
Try to print.
Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
TEJ1602
I am an HP Employee
10-16-2020 04:19 PM
Hello,
HP Device Manager is outdated software and should be uninstalled.
You can use the document linked below to uninstall the software.
https://support.hp.com/us-en/document/c02440673
Regards,
StretchMusic
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