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Message 1 of 3
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Flag Post

HP Device manager Using up CPU%

HP Recommended
HP Envy 5010
Mac OS X 10.11 El Capitan

As I write this 81.8% of my CPU is being used by HP Device Manager. No printer related functions are in progress. Removing HP software via Uninstall clears up the issue and my Mac returns to full speed. No other suggestions read here have any effect.

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HP Support Agent
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Message 2 of 3
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HP Recommended

@NYCMAC, Welcome to HP Support Community!

 

HP Software once removed, have you tried using the AirPrint drivers instead of reinstalling the software again? If no, follow the steps below-

 

ensure that the printer is up to date with its firmware and Mac is up to date with its software. If you are unsure you may use the links below to update the printer firmware and Mac software:

Update printer firmware

Update software on Mac 

 

Remove and add the printer

Click the Apple menu, and then select System Preferences.

Depending on your operating system version, click Print & Fax, Print & Scan, or Printers & Scanners.

Click the name of your printer, click the Minus sign, and then delete the printer.

 

Select printer and click the minus sign

Click the Plus sign, and then click Add Printer or Scanner.

Click the Use or Print Using box, and then select AirPrint

 

Select AirPrint from the Use menu

 

Click Add to add the printer to the list.

Try to print.

 

Keep me posted for further assistance.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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Message 3 of 3
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HP Recommended

Hello,

 

HP Device Manager is outdated software and should be uninstalled. 

You can use the document linked below to uninstall the software.

https://support.hp.com/us-en/document/c02440673 

I am an HP Employee
Regards,
StretchMusic

If the answer provided resolves your issue please press the thumbs up button in order to make the answer available to others.
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