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- HP Community
- Printers
- Printer Setup, Software & Drivers
- HP Driver Software can't find printer

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10-31-2024 10:58 PM
Printer and Scan software was working fine. For different reasons I had to do a full OS reset on my machine. After the reset OS was up and running it automatically found my (WiFi connected) printer. Prints fine and HP Smart can see it. I wish to use the HP Scan software. Attempts to install the latest HP Full driver/software package simply cannot find the printer, therefore I cannot use the Scanner software. Printer still operating fine under default Win driver install.
I had this problem once before, though possibly with an OfficeJet 4630. Cannot remember how It got resolved. Nor do I remember how I got it set up originally for this printer.
Any ideas. (Software I'm trying to install is Full_Webpack-49.10.4647-OJ8010_Full_Webpack)