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I would like to continue using my Photosmart C4780 with my laptop.  When going from Windows 10 to 11, the relevant drivers were removed and they are not available on the HP support website.  Could someone please provide the drivers for me?  Many thanks.

3 REPLIES 3
HP Recommended

Hi @Alan_C 

Please try to install the next driver for your printer: 

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif,.-


@ferRX / I am a volunteer posting answers on my own time.
HP Recommended

Hi, many thanks for this file; I have completely uninstalled the printer and associated software from my system and then reinstalled with the installation software you provided.  Unfortunately the installer seemed to have become stuck on the last step - "Configuring Product".  Everything else was completed without any errors.  Then the message came up "Fatal error during installation" and the software immediately uninstalled again. 

 

Strangely, the printer is still in my list of devices and I can print from my PC; however one or more of the drivers must be wrong, because the "printing preferences" menu comes up in a mixture of Korean (I think) and English, and I am unable to set it up as I wish.  If you have any thoughts on this, I'd be glad to hear.  The Test Page lists the following drivers:

 

HP Photosmart C4700 series, Type 3 - User mode, version 70.91.311.0

hpoc470s.ini

hpfst70v.dll

hpoc4703.vdf

hpoc4703.xml

hpfsc70v.dtd

hpfhl70v.cab

hpfvu70v.dll

hpoc4703.dll

hpfev70v.dll

hpfsm70v.gpd

hpf3m70v.gpd

hpf3r70v.dll

hpfrs70v.dll

hpfie70v.dll

unires.dll

stdnames.gpd

hpfpr70v.dll

 

HP Recommended

Hi @Alan_C 

Ok, then follow steps from the next video to fix the error.

>> https://www.youtube.com/watch?v=3ky7e1tWfRw

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif


@ferRX / I am a volunteer posting answers on my own time.
How To Fix Fatal Error During Installation in Windows Support me: https://buymeacoffee.com/speedytutorials In this tutorial, I'll show you how to fix the "Fatal Error During Installation" issue that can occur when installing software. Follow these steps to resolve the installation problem and ...
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