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‎12-01-2025 02:20 AM

HP Recommended

Sure, here’s the text in English:

“I have an issue with my HP E72535 printer. A new driver was installed, and now an error message appears (see attached images).”

صورة واتساب بتاريخ 1447-06-10 في 12.17.40_2d548278.jpgصورة واتساب بتاريخ 1447-06-10 في 12.17.40_264bf464.jpg

 

 

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2 REPLIES 2

‎12-01-2025 05:18 AM

HP Recommended

Hello @rowaf1 

 

If it doesn't work after the update, the internal hard drive needs to be replaced.

I recommend having a technician check this case.

 

HP® Service Center Locator - United States | HP® Support

 

Best regards

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‎12-01-2025 10:09 PM

HP Recommended

I disassembled the hardware and the same message still appears.

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