HP EASY SCAN

[ddr16p6]

Using HP Easy Scan - Version 2.0.0 (240214)

on my IMAC 24" M1, 2021 with MAC OS Sonoma 14.4

Scanning from both an HP 8710 or HP 6600.

After the scan is completed, when using the Rotate, Edit, Info and Send buttons, when I select the Edit button, the HP Easy Scan software crashes. (Other 3 buttons are fine)

Crash information is below.  Can't find information on what corrective action I should take.

Tried HP Smart, but after I scan, the Save, Share, Print, Shortcut & Mobile Fax icons don't turn on.

Any options to use HP Scanning function with other software?

-------------------------------------
Translated Report (Full Report Below)
-------------------------------------

Process: HP Easy Scan [24541]
Path: /Applications/HP Easy Scan.app/Contents/MacOS/HP Easy Scan
Identifier: com.hp.EasyScanMac
Version: 2.0.0 (240214)
Build Info: Unknown-2.0.0.240214~2.0.0.240214
App Item ID: 967004861
App External ID: 857002111
Code Type: ARM-64 (Native)
Parent Process: launchd [1]
User ID: 501

Date/Time: 2024-03-22 10:55:40.4165 -0400
OS Version: macOS 14.4 (23E214)
Report Version: 12
Anonymous UUID: 303A13AF-B378-8780-6F42-4A2ABD52FA77

Sleep/Wake UUID: 3FA263B6-DD0C-4355-81B8-DA1A963E7AD7

Time Awake Since Boot: 100000 seconds
Time Since Wake: 71696 seconds

System Integrity Protection: enabled

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000001, 0x000000018821f4dc

Termination Reason: Namespace SIGNAL, Code 5 Trace/BPT trap: 5
Terminating Process: exc handler [24541]

Application Specific Backtrace 0:
0 CoreFoundation 0x0000000184762ccc __exceptionPreprocess + 176
1 libobjc.A.dylib 0x000000018424a788 objc_exception_throw + 60
2 CoreFoundation 0x0000000184762bbc +[NSException exceptionWithName:reason:userInfo:] + 0
3 AppKit 0x00000001881e6f10 -[NSBezierPath controlPointBounds] + 60
4 AppKit 0x00000001881e6eb8 -[NSBezierPath bounds] + 68
5 AppKit 0x00000001882e2d20 __swift_memcpy48_8 + 23344
6 AppKit 0x00000001882e2f74 __swift_memcpy48_8 + 23940
7 HP Easy Scan 0x00000001041168cc HP Easy Scan + 207052
8 AppKit 0x000000018805d464 _NSViewDrawRect + 124
9 AppKit 0x00000001889ec5ec -[NSView _recursive:displayRectIgnoringOpacity:inContext:stopAtLayerBackedViews:] + 1088
10 AppKit 0x000000018805ce68 -[NSView(NSLayerKitGlue) _drawViewBackingLayer:inContext:drawingHandler:] + 556
11 AppKit 0x000000018858f09c -[NSViewBackingLayer drawInContext:] + 56
12 AppKit 0x00000001882f7ad4 block_destroy_helper.34 + 19760
13 AppKit 0x000000018831981c _swift_stdlib_malloc_size + 36640
14 AppKit 0x00000001882c8914 _swift_stdlib_malloc_size + 3512
15 AppKit 0x0000000188319418 _swift_stdlib_malloc_size + 35612
16 AppKit 0x00000001883172a4 _swift_stdlib_malloc_size + 27048
17 AppKit 0x00000001882f7954 block_destroy_helper.34 + 19376
18 AppKit 0x00000001882f7b34 block_destroy_helper.34 + 19856
19 AppKit 0x000000018858ecd0 -[NSViewBackingLayer display] + 1272
20 QuartzCore 0x000000018c8f7bd4 _ZN2CA5Layer17display_if_neededEPNS_11TransactionE + 744
21 QuartzCore 0x000000018ca7c464 _ZN2CA7Context18commit_transactionEPNS_11TransactionEdPd + 512
22 QuartzCore 0x000000018c8da618 _ZN2CA11Transaction6commitEv + 648
23 AppKit 0x000000018806c66c __62+[CATransaction(NSCATransaction) NS_setFlushesWithDisplayLink]_block_invoke + 272
24 AppKit 0x0000000188a29e14 ___NSRunLoopObserverCreateWithHandler_block_invoke + 64
25 CoreFoundation 0x00000001846ed254 __CFRUNLOOP_IS_CALLING_OUT_TO_AN_OBSERVER_CALLBACK_FUNCTION__ + 36
26 CoreFoundation 0x00000001846ed140 __CFRunLoopDoObservers + 536
27 CoreFoundation 0x00000001846ec76c __CFRunLoopRun + 776
28 CoreFoundation 0x00000001846ebe0c CFRunLoopRunSpecific + 608
29 Foundation 0x000000018581f028 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 212
30 HP Easy Scan 0x0000000104111958 HP Easy Scan + 186712
31 HP Easy Scan 0x00000001041116d8 HP Easy Scan + 186072
32 HP Easy Scan 0x00000001041114a0 HP Easy Scan + 185504
33 HP Easy Scan 0x00000001041096e4 HP Easy Scan + 153316
34 AppKit 0x0000000188a7d834 _routeMouseUpEvent + 132
35 AppKit 0x000000018806ff8c -[NSWindow(NSEventRouting) _reallySendEvent:isDelayedEvent:] + 384
36 AppKit 0x000000018806fc38 -[NSWindow(NSEventRouting) sendEvent:] + 284
37 AppKit 0x0000000188735e70 -[NSApplication(NSEventRouting) sendEvent:] + 1604
38 AppKit 0x00000001883838cc -[NSApplication _handleEvent:] + 60
39 AppKit 0x0000000187f37cdc -[NSApplication run] + 512
40 AppKit 0x0000000187f0ef54 NSApplicationMain + 880
41 dyld 0x00000001842860e0 start + 2360

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 AppKit 0x18821f4dc -[NSApplication _crashOnException:] + 240
1 AppKit 0x18806c7e0 __62+[CATransaction(NSCATransaction) NS_setFlushesWithDisplayLink]_block_invoke + 644
2 AppKit 0x188a29e14 ___NSRunLoopObserverCreateWithHandler_block_invoke + 64
3 CoreFoundation 0x1846ed254 __CFRUNLOOP_IS_CALLING_OUT_TO_AN_OBSERVER_CALLBACK_FUNCTION__ + 36
4 CoreFoundation 0x1846ed140 __CFRunLoopDoObservers + 536
5 CoreFoundation 0x1846ec76c __CFRunLoopRun + 776
6 CoreFoundation 0x1846ebe0c CFRunLoopRunSpecific + 608
7 Foundation 0x18581f028 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 212
8 HP Easy Scan 0x104111958 0x1040e4000 + 186712
9 HP Easy Scan 0x1041116d8 0x1040e4000 + 186072
10 HP Easy Scan 0x1041114a0 0x1040e4000 + 185504
11 HP Easy Scan 0x1041096e4 0x1040e4000 + 153316
12 AppKit 0x188a7d834 _routeMouseUpEvent + 132
13 AppKit 0x18806ff8c -[NSWindow(NSEventRouting) _reallySendEvent:isDelayedEvent:] + 384
14 AppKit 0x18806fc38 -[NSWindow(NSEventRouting) sendEvent:] + 284
15 AppKit 0x188735e70 -[NSApplication(NSEventRouting) sendEvent:] + 1604
16 AppKit 0x1883838cc -[NSApplication _handleEvent:] + 60
17 AppKit 0x187f37cdc -[NSApplication run] + 512
18 AppKit 0x187f0ef54 NSApplicationMain + 880
19 dyld 0x1842860e0 start + 2360

Thread 1:: com.apple.NSEventThread
0 libsystem_kernel.dylib 0x1845ce1f4 mach_msg2_trap + 8
1 libsystem_kernel.dylib 0x1845e0b24 mach_msg2_internal + 80
2 libsystem_kernel.dylib 0x1845d6e34 mach_msg_overwrite + 476
3 libsystem_kernel.dylib 0x1845ce578 mach_msg + 24
4 CoreFoundation 0x1846ee058 __CFRunLoopServiceMachPort + 160
5 CoreFoundation 0x1846ec91c __CFRunLoopRun + 1208
6 CoreFoundation 0x1846ebe0c CFRunLoopRunSpecific + 608
7 AppKit 0x18806dcb4 _NSEventThread + 144
8 libsystem_pthread.dylib 0x18460ef94 _pthread_start + 136
9 libsystem_pthread.dylib 0x184609d34 thread_start + 8

Thread 2:
0 libsystem_pthread.dylib 0x184609d20 start_wqthread + 0

Thread 3:
0 libsystem_pthread.dylib 0x184609d20 start_wqthread + 0

Thread 4:
0 libsystem_pthread.dylib 0x184609d20 start_wqthread + 0

Thread 5:
0 libsystem_pthread.dylib 0x184609d20 start_wqthread + 0

Thread 6:
0 libsystem_pthread.dylib 0x184609d20 start_wqthread + 0

Thread 7:
0 libsystem_pthread.dylib 0x184609d20 start_wqthread + 0

Thread 0 crashed with ARM Thread State (64-bit):
x0: 0x0000000129ace200 x1: 0x0000000129acd7e2 x2: 0xffffffffffffffe1 x3: 0x0000000129acf1c1
x4: 0xffffffffffffe601 x5: 0x0000000000000020 x6: 0x0000000129ace200 x7: 0x0000000000001001
x8: 0x00000001ec87d000 x9: 0x01f92ec45aba00ce x10: 0x01f92ec45aba00ce x11: 0x000000000000007f
x12: 0x0000000000000033 x13: 0x000000012a07c120 x14: 0x01000001ec334589 x15: 0x00000001ec334588
x16: 0x000000018463f1a0 x17: 0x00000001f66831d0 x18: 0x0000000000000000 x19: 0x0000600001b9b660
x20: 0x00006000000c2c80 x21: 0x00000248399d74ca x22: 0x000000011985e3c0 x23: 0x000000016bd1a4c0
x24: 0x000000011985e3b8 x25: 0x0000000000000000 x26: 0x0000600002468140 x27: 0x0000600001b05920
x28: 0x00000001846ed7dc fp: 0x000000016bd1a330 lr: 0xb57a80018821f4d4
sp: 0x000000016bd1a300 pc: 0x000000018821f4dc cpsr: 0x60001000
far: 0x0000000000000000 esr: 0xf2000001 (Breakpoint) brk 1

Binary Images:
0x1044d0000 - 0x1044dbfff libobjc-trampolines.dylib (*) <e8a1b184-0349-3c61-a119-6543eb038317> /usr/lib/libobjc-trampolines.dylib
0x104760000 - 0x10478bfff com.hp.scan.HPScanOutputMgr (2.0.0) <2c252a6f-5704-3e36-82c5-ff4f34ef6819> /Applications/HP Easy Scan.app/Contents/Frameworks/HPScanOutputMgr.framework/Versions/B/HPScanOutputMgr
0x1046a4000 - 0x1046ebfff com.hp.scan.HPScanCaptureMgr (2.0.0) <36060d2a-1c83-3e9a-8def-87e97d1efb08> /Applications/HP Easy Scan.app/Contents/Frameworks/HPScanCaptureMgr.framework/Versions/B/HPScanCaptureMgr
0x1048d8000 - 0x104923fff com.hp.scan.HPScanAnalysis (2.0.0) <ab6aa3e9-0697-3e04-a547-40af5f63ec7e> /Applications/HP Easy Scan.app/Contents/Frameworks/HPScanAnalysis.framework/Versions/B/HPScanAnalysis
0x1087e0000 - 0x10975ffff com.hp.ScanSDK.lib (1.3) <7fcb1bac-9d5a-3873-875d-aa7408fd9b80> /Applications/HP Easy Scan.app/Contents/Frameworks/HPScanOutputMgr.framework/Versions/B/Frameworks/HPScan_macOS.framework/Versions/A/HPScan_macOS
0x104c88000 - 0x104dcffff libopencv_core.dylib (*) <8186ff7e-7996-3f89-96fb-ad59b65688b9> /Applications/HP Easy Scan.app/Contents/Frameworks/HPScanAnalysis.framework/Versions/B/Frameworks/libopencv_core.dylib
0x104e08000 - 0x104f67fff libopencv_highgui.dylib (*) <41000167-aec1-3d83-922d-372d2f87adce> /Applications/HP Easy Scan.app/Contents/Frameworks/HPScanAnalysis.framework/Versions/B/Frameworks/libopencv_highgui.dylib
0x104f94000 - 0x1050a3fff libopencv_imgproc.dylib (*) <53e704cf-0aa0-3fce-a52a-2116c9619598> /Applications/HP Easy Scan.app/Contents/Frameworks/HPScanAnalysis.framework/Versions/B/Frameworks/libopencv_imgproc.dylib
0x104968000 - 0x1049abfff libopencv_objdetect.dylib (*) <bbc7d0a1-f86b-30f8-9479-87c080a5c640> /Applications/HP Easy Scan.app/Contents/Frameworks/HPScanAnalysis.framework/Versions/B/Frameworks/libopencv_objdetect.dylib
0x1040e4000 - 0x10416ffff com.hp.EasyScanMac (2.0.0) <946f0aef-d4d1-31ff-8ac6-3189f617b4ab> /Applications/HP Easy Scan.app/Contents/MacOS/HP Easy Scan
0x187f0a000 - 0x189246fff com.apple.AppKit (6.9) <8b85317d-d56a-3370-8b78-da6c1d0fb53c> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x184670000 - 0x184b48fff com.apple.CoreFoundation (6.9) <33908a83-098f-3437-973e-fb848c4f39df> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x1857c4000 - 0x186421fff com.apple.Foundation (6.9) <1b93a4d2-db73-3f3b-a726-c8eacc5128e0> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x184280000 - 0x1843089db dyld (*) <8e1e5ee2-f89a-33a7-bb0a-74bdc06b7828> /usr/lib/dyld
0x0 - 0xffffffffffffffff ??? (*) <00000000-0000-0000-0000-000000000000> ???
0x18463b000 - 0x184642fe7 libsystem_platform.dylib (*) <031f3e8c-5227-3138-a444-68174c1c28cf> /usr/lib/system/libsystem_platform.dylib
0x1845cd000 - 0x184607ffb libsystem_kernel.dylib (*) <1889ce0a-52e7-3122-8907-81af920ac472> /usr/lib/system/libsystem_kernel.dylib
0x184608000 - 0x184614fff libsystem_pthread.dylib (*) <45239f06-cc53-36d0-9933-7776ac7ea2fa> /usr/lib/system/libsystem_pthread.dylib

External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 0
thread_create: 0
thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=1.1G resident=0K(0%) swapped_out_or_unallocated=1.1G(100%)
Writable regions: Total=1.7G written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=1.7G(100%)

VIRTUAL REGION
REGION TYPE SIZE COUNT (non-coalesced)
=========== ======= =======
Accelerate framework 128K 1
Activity Tracing 256K 1
CG image 9.8M 19
CG raster data 17.4M 4
ColorSync 656K 32
CoreAnimation 4768K 107
CoreGraphics 48K 3
CoreImage 288K 3
CoreUI image data 3744K 29
Foundation 16K 1
Image IO 560K 22
Kernel Alloc Once 32K 1
MALLOC 1.7G 73
MALLOC guard page 384K 24
STACK GUARD 56.1M 8
Stack 11.7M 8
VM_ALLOCATE 128K 8
__AUTH 1721K 339
__AUTH_CONST 28.0M 543
__CTF 824 1
__DATA 26.3M 541
__DATA_CONST 28.4M 558
__DATA_DIRTY 1710K 195
__FONT_DATA 4K 1
__LINKEDIT 528.9M 11
__LLVM_COV 432K 4
__OBJC_RO 71.7M 1
__OBJC_RW 2195K 1
__TEXT 638.1M 575
dyld private memory 656K 4
mapped file 269.2M 66
shared memory 1440K 15
=========== ======= =======
TOTAL 3.4G 3199

-----------
Full Report
-----------

{"app_name":"HP Easy Scan","timestamp":"2024-03-22 10:55:40.00 -0400","app_version":"2.0.0","slice_uuid":"946f0aef-d4d1-31ff-8ac6-3189f617b4ab","adam_id":"967004861","build_version":"240214","platform":1,"bundleID":"com.hp.EasyScanMac","share_with_app_devs":1,"is_first_party":0,"bug_type":"309","os_version":"macOS 14.4 (23E214)","roots_installed":0,"name":"HP Easy Scan","incident_id":"0B1A4875-E7B3-4B91-A36A-366C194EB687"}
{
"uptime" : 100000,
"procRole" : "Foreground",
"version" : 2,
"userID" : 501,
"deployVersion" : 210,
"modelCode" : "iMac21,1",
"coalitionID" : 14089,
"osVersion" : {
"train" : "macOS 14.4",
"build" : "23E214",
"releaseType" : "User"
},
"captureTime" : "2024-03-22 10:55:40.4165 -0400",
"codeSigningMonitor" : 1,
"incident" : "0B1A4875-E7B3-4B91-A36A-366C194EB687",
"pid" : 24541,
"translated" : false,
"cpuType" : "ARM-64",
"roots_installed" : 0,
"bug_type" : "309",
"procLaunch" : "2024-03-22 10:51:30.2336 -0400",
"procStartAbsTime" : 2503265450534,
"procExitAbsTime" : 2509271400825,
"procName" : "HP Easy Scan",
"procPath" : "\/Applications\/HP Easy Scan.app\/Contents\/MacOS\/HP Easy Scan",
"bundleInfo" : {"CFBundleShortVersionString":"2.0.0","CFBundleVersion":"240214","CFBundleIdentifier":"com.hp.EasyScanMac"},
"buildInfo" : {"SourceVersion":"2.0.0.240214","BuildVersion":"2.0.0.240214"},
"storeInfo" : {"storeCohortMetadata":"10|date=1633453200000&sf=143441&pgtp=Search&pgid=osx&ctxt=Search&issrch=1","itemID":"967004861","deviceIdentifierForVendor":"4F7C949E-34F3-5031-81B8-66FDB7B5A63B","thirdParty":true,"softwareVersionExternalIdentifier":"857002111"},
"parentProc" : "launchd",
"parentPid" : 1,
"coalitionName" : "com.hp.EasyScanMac",
"crashReporterKey" : "303A13AF-B378-8780-6F42-4A2ABD52FA77",
"codeSigningID" : "com.hp.EasyScanMac",
"codeSigningTeamID" : "6HB5Y2QTA3",
"codeSigningFlags" : 570442241,
"codeSigningValidationCategory" : 4,
"codeSigningTrustLevel" : 4294967295,
"instructionByteStream" : {"beforePC":"AOAfkWkY+pfgAxOqQLk+lOLvMpBCYB+R3c0+lDzUPJToMjLQAJ0G+Q==","atPC":"IAAg1KqfLJT\/AwD5AACA0lwY+pfGnyyUIAAg1AEAABTzAwCqup8slA=="},
"wakeTime" : 71696,
"sleepWakeUUID" : "3FA263B6-DD0C-4355-81B8-DA1A963E7AD7",
"sip" : "enabled",
"exception" : {"codes":"0x0000000000000001, 0x000000018821f4dc","rawCodes":[1,6578894044],"type":"EXC_BREAKPOINT","signal":"SIGTRAP"},
"termination" : {"flags":0,"code":5,"namespace":"SIGNAL","indicator":"Trace\/BPT trap: 5","byProc":"exc handler","byPid":24541},
"os_fault" : {"process":"HP Easy Scan"},
"asiBacktraces" : ["0 CoreFoundation 0x0000000184762ccc __exceptionPreprocess + 176\n1 libobjc.A.dylib 0x000000018424a788 objc_exception_throw + 60\n2 CoreFoundation 0x0000000184762bbc +[NSException exceptionWithName:reason:userInfo:] + 0\n3 AppKit 0x00000001881e6f10 -[NSBezierPath controlPointBounds] + 60\n4 AppKit 0x00000001881e6eb8 -[NSBezierPath bounds] + 68\n5 AppKit 0x00000001882e2d20 __swift_memcpy48_8 + 23344\n6 AppKit 0x00000001882e2f74 __swift_memcpy48_8 + 23940\n7 HP Easy Scan 0x00000001041168cc HP Easy Scan + 207052\n8 AppKit 0x000000018805d464 _NSViewDrawRect + 124\n9 AppKit 0x00000001889ec5ec -[NSView _recursive:displayRectIgnoringOpacity:inContext:stopAtLayerBackedViews:] + 1088\n10 AppKit 0x000000018805ce68 -[NSView(NSLayerKitGlue) _drawViewBackingLayer:inContext:drawingHandler:] + 556\n11 AppKit 0x000000018858f09c -[NSViewBackingLayer drawInContext:] + 56\n12 AppKit 0x00000001882f7ad4 block_destroy_helper.34 + 19760\n13 AppKit 0x000000018831981c _swift_stdlib_malloc_size + 36640\n14 AppKit 0x00000001882c8914 _swift_stdlib_malloc_size + 3512\n15 AppKit 0x0000000188319418 _swift_stdlib_malloc_size + 35612\n16 AppKit 0x00000001883172a4 _swift_stdlib_malloc_size + 27048\n17 AppKit 0x00000001882f7954 block_destroy_helper.34 + 19376\n18 AppKit 0x00000001882f7b34 block_destroy_helper.34 + 19856\n19 AppKit 0x000000018858ecd0 -[NSViewBackingLayer display] + 1272\n20 QuartzCore 0x000000018c8f7bd4 _ZN2CA5Layer17display_if_neededEPNS_11TransactionE + 744\n21 QuartzCore 0x000000018ca7c464 _ZN2CA7Context18commit_transactionEPNS_11TransactionEdPd + 512\n22 QuartzCore 0x000000018c8da618 _ZN2CA11Transaction6commitEv + 648\n23 AppKit 0x000000018806c66c __62+[CATransaction(NSCATransaction) NS_setFlushesWithDisplayLink]_block_invoke + 272\n24 AppKit 0x0000000188a29e14 ___NSRunLoopObserverCreateWithHandler_block_invoke + 64\n25 CoreFoundation 0x00000001846ed254 __CFRUNLOOP_IS_CALLING_OUT_TO_AN_OBSERVER_CALLBACK_FUNCTION__ + 36\n26 CoreFoundation 0x00000001846ed140 __CFRunLoopDoObservers + 536\n27 CoreFoundation 0x00000001846ec76c __CFRunLoopRun + 776\n28 CoreFoundation 0x00000001846ebe0c CFRunLoopRunSpecific + 608\n29 Foundation 0x000000018581f028 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 212\n30 HP Easy Scan 0x0000000104111958 HP Easy Scan + 186712\n31 HP Easy Scan 0x00000001041116d8 HP Easy Scan + 186072\n32 HP Easy Scan 0x00000001041114a0 HP Easy Scan + 185504\n33 HP Easy Scan 0x00000001041096e4 HP Easy Scan + 153316\n34 AppKit 0x0000000188a7d834 _routeMouseUpEvent + 132\n35 AppKit 0x000000018806ff8c -[NSWindow(NSEventRouting) _reallySendEvent:isDelayedEvent:] + 384\n36 AppKit 0x000000018806fc38 -[NSWindow(NSEventRouting) sendEvent:] + 284\n37 AppKit 0x0000000188735e70 -[NSApplication(NSEventRouting) sendEvent:] + 1604\n38 AppKit 0x00000001883838cc -[NSApplication _handleEvent:] + 60\n39 AppKit 0x0000000187f37cdc -[NSApplication run] + 512\n40 AppKit 0x0000000187f0ef54 NSApplicationMain + 880\n41 dyld 0x00000001842860e0 start + 2360"],
"extMods" : {"caller":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"system":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"targeted":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"warnings":0},
"faultingThread" : 0,
"threads" : 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Model: iMac21,1, BootROM 10151.101.3, proc 8:4:4 processors, 16 GB, SMC
Graphics: Apple M1, Apple M1, Built-In
Display: iMac, Retina 4.5K (4480 x 2520), Main, MirrorOff, Online
Memory Module: LPDDR4, Hynix
AirPort: spairport_wireless_card_type_wifi (0x14E4, 0x4378), wl0: Jan 13 2024 02:58:34 version 18.20.440.9.7.8.167 FWID 01-32601bdd
Bluetooth: Version (null), 0 services, 0 devices, 0 incoming serial ports
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Network Service: iPhone 5, Ethernet, en14
USB Device: USB31Bus
USB Device: Elements 2620
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USB Device: USB2.0 HUB
USB Device: My Passport 25E4
USB Device: Ultra
USB Device: USB2.0 HUB
USB Device: iPhone
USB Device: My Passport 0827
Thunderbolt Bus: iMac, Apple Inc.
Thunderbolt Bus: iMac, Apple Inc.

[DoubleScan]

Hi, Ddr16p6,

I happily upgraded to HP EasyScan 2.0.0 when the App Store alerted me to the upgrade.

I've had crashes similar to yours, but I remembered what I had to do after the last EasyScan "upgrade:"

I deleted it, and re-installed or continued to use (can't remember which I did) EasyScan Version 1.10.0 (201013).

EasyScan Version 1.10.0 (201013) has been reliable and consistent.

How dare HP give us this trash?

[Alberto_CH]

Hi, would you be kind enough as to share the precious installer you seem to have kept ?

You could upload it to https://1fichier.com/ for example.

Many thanks in advance.