HP ENVY 5540 ERROR CODE 0XB80003E4

[JeroenP]

Hello,

I have continu the error code 0XB80003E4. Even when i don't do anything. I can't find anything about it on the web so i have to ask here.

Answers can be in Dutch or English.

Please help me, i need to print some verry important papers ...

Thanks in advance.

Greetings,

Jeroen Paeye

[Chimney_83]

Greetings @JeroenP, 

Welcome to HP Forums and Thanks for the post. 

I understand that you are getting "0XB80003E4" error on your printer, is that right?

Kudos to you for trying to troubleshoot the issue on your own.

Not to worry, I will be glad to assist you. 

Are you using genuine Ink on the printer?

Are you using a surge protector to power the printer?

Is the printer configured over USB or wireless?

Please follow the reset procedure mentioned below. 

1. Turn on the printer.

2. Wait until the printer is idle and silent before you continue.

3. Disconnect the USB cable from the rear of the printer. If your printer has a network or wireless connection, leave it connected.

4. Remove the ink cartridges from the printer.

5. With the printer turned on, disconnect the power cord from the rear of the printer and from the wall outlet or power strip.

6. Wait at least 60 seconds.

7. Plug the power cord back into the wall outlet.

      NOTE:

   HP recommends connecting the printer power cord directly to a wall outlet.

8. Reconnect the power cord to the rear of the printer.

9. Turn on the printer, if it does not automatically turn on.

   The printer might go through a warm-up period. The printer lights might flash, and the carriage might move.

10. Wait until the warm-up period finishes and your printer is idle and silent before you proceed.

11. Reinsert the ink cartridges, and then close the ink cartridge access door.

12. If you receive a prompt to print a calibration page, do so.

13. If you disconnected the USB cable, reconnect it to the rear of the printer.

14. Try to print.

If the issue persists, please contact our phone support team to check the service options available for your printer. 

Refer to this HP Article for assistance. 

Let me know if this helped.