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HP ENVY 6000 printer set up but not printing

shows as available and WiFi connected but when I try and print it says printer busy. When I check prints in the app there isn’t any queue?

 

it prints the reports so no jam or ink issues?

please help 

 

thank you

1 REPLY 1
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Hi @Sarpat 

Please follow steps from the next video:

>> https://www.youtube.com/watch?v=3qBzPLzW8hU&ab_channel=PrinterGuruji

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

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@ferRX / I am a volunteer posting answers on my own time.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.