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‎10-06-2023 01:17 AM

HP Recommended
Operating System: macOS 12.0 Monterey

Hi, I've recently got a Envy 6032 and discovered that it won't print colour from my MacBook - running OS Monterey.

The printer can print in colour as it printed the alignment sheet etc. But when I come to print a colour image, document etc it goes to b&w or greyscale. There is no option to even select colour printing on the print dialogue box... Any help, ideas would be most welcome. Ed. 

Category:
2 people had the same question
1 REPLY 1

‎10-06-2023 01:26 AM

HP Recommended

Hi again,

Just to update on this as it may be a help to others, I deleted the printer from the printers and scanners section in system preferences, re-installed the latest OS drivers from HP, then added the printer back into printers and scanners. Success! Colour printing is back. 

 

Ed.

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