• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended
HP ENVY Photo 6220 All-in-One Printer
Microsoft Windows 10 (64-bit)

I have an HP ENVY Photo 6220 All-in-One Printer.

I have had this problem before and I have used the community forum and got an answer before and it did resolve my issue before. Now I am having this problem again and the solution doesn't seem to work anymore. I was able to do it where I uninstall every HP software and drivers off my PC, and then remove the printer off my devices.

I try to select borderless printing, and when I click "OK", it then says "Selection conflicts were encountered. Would you like them auto-resolved?"

I have the settings on paper size as A4, paper source: main tray, paper type: plain paper, and print quality: normal.

 

Can anyone please help me what I need to do?

2 REPLIES 2
HP Recommended

@StefanLL1991 

 

Not sure.

Some printers require Photo paper to be used for Borderless.

I cannot find that this printer requires that combination.

It might be the order in which you are selecting the options, though this is something not usually seen when using HP Smart.

 

 

Assuming you have at some point installed the Full Feature Software / full driver printer software,

Take a look at the following example that uses the HP Smart - Windows - application.

 

Note the addition of "More Settings" to complete the shortcut selection and to confirm other settings.

 

Example - HP Smart - Windows - Print Photo - A4

Note that the example has Borderless switched OFF and Shortcut = Photo Printing with white borders (or similar)

Your Settings will include Borderless switched ON and Shortcut = Photo Printing - Borderless

HP_Smart_W10_Print_Photo_A4_All_3HP_Smart_W10_Print_Photo_A4_All_3

 

HP Printer Support Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP ENVY Photo 6220 All-in-One Printer 

 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

 

Click Helpful = Yes to say Thanks!

Question / Concern Answered, Click "Accept as Solution"

 

 

Dragon-Fur

HP Recommended

But the thing is I used to be able to use borderless printing when printing just quick pictures on plain paper from the main tray when I use Microsoft Word. And I had a different window layout before when I click on "Printer Properties" and I was able to use borderless printing when printing plain paper from the main tray.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.