HP ENVY 7604

[Blake256]

I have a HP Envy 7640 All in one and I recently updated my Windows.  Since then none of my programs work with my printer.  I have tried reinstalling the HP software, running the Print & Scan doctor (which says everything is good), and printed from the HP Smart.  Everything says the printer is connected and working, but none of my apps including Microsoft Office, MS Edge, and Bluebeam are printing.  

[Blake256]

Also, I am getting the error 0x80004005 when I try to print from MS Edge

[KrazyToad]

@Blake256

Welcome to HP Support Community

I suggest you uninstall the printer driver from Root Level and download the Full Feature Software

1.) In Windows, search for and open Programs and features 
2.) Select your HP Printer 
3.) Select Uninstall 
4.) In Windows, search for and open Devices and printers 
5.) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose ‘Delete’ or ‘Remove Device’ 
6.) Open up the run command with the “Windows key + R” key combo.
7.) Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe” and “/s”) 
8.) Click on the “Drivers” tab 
9.) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom 
10.) Select Ok 
11.) Select Apply and Ok on the Print Server Properties windows 
12.) Close Devices and Printers
13.) Restart the computer and download the Full Feature Software from Here and follow the onscreen Instructions

Keep me posted how it goes and have a great day 😊

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