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‎02-05-2026 02:51 PM - edited ‎02-05-2026 02:59 PM

HP Recommended
Product: HP ENVY Photo 7858 All-in-One Printer

I had printer problems so I uninstalled the printer and reinstalled. Now I cannot get the drivers to download. Keep getting an error message "driver unavailable". So, is my printer too old for a driver to install?

 

HP ENVY 7858 All-In-One

2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎02-11-2026 03:54 AM

HP Recommended

Hi @Laurie_B2 

Ok, then try to install a basic driver like the next one:

>> https://ftp.hp.com/pub/softlib/software13/printers/EN7800/basic/Basic_Webpack_x64-44.11.2778-EN7800_...

 

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif


@ferRX / I am a volunteer posting answers on my own time.

View solution in original post

2 people found this reply helpful
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3 REPLIES 3

‎02-05-2026 07:43 PM

HP Recommended

Hi @Laurie_B2 

Please install the next driver for your Envy printer:

>> https://ftp.hp.com/pub/softlib/software13/printers/EN7800/Full_Webpack-44.11.2778-EN7800_Full_Webpac...

 

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif


@ferRX / I am a volunteer posting answers on my own time.
1 person found this reply helpful
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‎02-09-2026 12:12 PM

HP Recommended

Still won't finish setup, still states driver unavailable. I guess I will have to take it to my tech peeps

1 person found this reply helpful
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‎02-11-2026 03:54 AM

HP Recommended

Hi @Laurie_B2 

Ok, then try to install a basic driver like the next one:

>> https://ftp.hp.com/pub/softlib/software13/printers/EN7800/basic/Basic_Webpack_x64-44.11.2778-EN7800_...

 

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif


@ferRX / I am a volunteer posting answers on my own time.
2 people found this reply helpful
Was this reply helpful? Yes No
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