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Locked

‎03-17-2022 04:59 PM

HP Recommended
Product: HP ENVY Pro 6458 All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

I recently updated my Windows and after I did that, I'm no longer able to print.  I've tried to remove the printer and reinstall it but that is not helping.  I'm unable to directly download drivers from HP because my warranty expired last month.  😠  

 

Downloaded the HP Print and Scan Doctor for Windows and it was useless.

 

Any suggestions?

Category:
2 people had the same question
1 REPLY 1

‎03-17-2022 05:54 PM

HP Recommended

Hi @CBBF 

 

try installing the full controllers.

 

https://ftp.hp.com/pub/softlib/software13/printers/ENP6400/HPEasyStart-13.4.8-ENP6400_51_3_4843_2_We... 

 

Support page:

https://support.hp.com/us-en/drivers/selfservice/hp-envy-pro-6400-all-in-one-printer-series/29256678... 

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
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