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- HP Community
- Printers
- Printer Setup, Software & Drivers
- HP ENVY photo 7830 stuck on boot screen

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01-21-2022 07:05 AM
Printer had cartridge issues, loaded new cartridge now the printer wont boot up. Its forever stuck on hp logo screen. have drained charge, rebooted, left it powerless for a while, none of it works.
01-24-2022 01:05 PM
Welcome to the HP Support Community.
I recommend you to contact the HP Support Team regarding this as this could be a hardware issue.
Link: www.hp.com/contacthp/
Note: Select the country accordingly to get the contact details for support.
Let me know if this helps.
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Thanks!
Have a great day!
I am an HP Employee