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HP Recommended
HP ENVY Photo 7830 All-in-One Printer
Microsoft Windows 11

Printer had cartridge issues, loaded new cartridge now the printer wont boot up. Its forever stuck on hp logo screen. have drained charge, rebooted, left it powerless for a while, none of it works.

1 REPLY 1
HP Recommended

@papakc

 

Welcome to the HP Support Community.

 

I recommend you to contact the HP Support Team regarding this as this could be a hardware issue.

 

Link: www.hp.com/contacthp/

 

Note:  Select the country accordingly to get the contact details for support.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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