HP ENVY printer defaults to printing both sides.

[louisjames]

Need little help guys. Recently purchased new HP W11 laptop. I still have my old HP W10 laptop. When using the W10 for to print it works fine.

However using the new HP W11, when printing few pages, it DEFAULTS to want to print both sides, which i dont want at this time. On the older W10

when i need to print both sides, i am able to set it and it will work fine. On the new HP W11, how can i NOT print both sides of the paper.

ANY SUGGESTIONS,

THANKS

[Dragon-Fur · Accepted solution]

@louisjames 

Welcome back to the HP Community Forum.

Suggestions...

>>> Install the Full Feature Software / full driver printer software

>>> Check / Select HP named printer driver in Devices and Printers > Printer > Printer Properties > Advanced > Driver

>>> Set the Printing Preferences > Shortcut > General Everyday Printing

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Printer Software

If you have not done so on the new computer,

>>> Install the Full Feature Software / full driver printer software

Doing so will (should) give you access to the full range of Printing Preferences.

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Printer Properties - Selected Driver

If / After the full driver printer software is (already) installed,

>>> Check / Select HP named printer driver in Devices and Printers > Printer > Printer Properties > Advanced > Driver

What?

Do not select the IPP / "Class" driver - select the driver named for your printer

An example is included later in this message that might help explain what this means.

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Document Type / Software - Application / Printing Preferences

The rest depends on the type of content printed, which software / application is used, and how / whether the Printing Preferences are adjusted.

When called from within printing software / applications, Printing Preferences might be called "Printer Properties" / "Shortcuts" / “More Settings” / “Properties” / "Printer Setup" or similar.

>>> Set the Printing Preferences > Shortcut > General Everyday Printing

A couple of examples are included later in this message that might help explain the options.

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Details / How-to / Examples

Printer Software

Check - Is the printer software installed?

Notes

When the full driver printer software is installed,

Find the printer software listed in Control Panel > icon view > Programs and Features.

The installation of the full printer software adds two shortcut icons to the Desktop.

The Printer Assistant is named for the printer and provides access to Print , Scan , and Tools

HP Scan is named for itself and provides a direct call to the HP Scan software.

Programs_and_Features_Printer_Desktop_Icons_7

Next...

Printer software installed and  listed  AND / OR   Software is out of date or is not working

NOTE:  If the printer software shows installed but is not working as expected, remove and reload the software.

NOTE:  Windows 11

Windows Start > Search for Control Panel and open

Uninstall the printer software from Control Panel > icon view > Programs and Features

Restart the computer and log in

What if?

If software will not uninstall, appears to be removed and is “still hanging around” after you uninstall / Restart...

Microsoft:  Fix problems that block programs from being installed or removed

OR

Revo Uninstaller (Free version)

then

Restart the computer and log in

===============================================================

Next,

Install a fresh copy of the Full Feature Software / Full Driver printer software

Restart the computer and log in

Reminder:  If using USB, disconnect the USB printer cable between the printer and the computer before installing software.  (Re)Connect the USB cable when instructed to do so near the end of the installation procedure.

Method - Use the Easy Start Software to Install the Full Feature / Full Driver Software

Installation Package - Information and Download / Save

HP Easy Start Printer Setup Software 

Easy Start can be used to install your printer software.

If you want to install the full driver printer software, choose the "Full Software and Drivers" option during the installation procedure.

Basic Instructions - Install the Full Feature Software / Full Driver printer software

Preparation

• If the printer software is still / already installed, Uninstall the printer software  from Control Panel > icon view > Programs and Features > Restart the computer and log in – Reference Uninstall HP printer software and drivers

After the printer software is uninstalled, check that the printer is not still lurking in Devices and Printers. 

 If the printer is listed, Right-Click on the printer and "Remove" > Restart the computer and sign in.

• If using VPN, shut it off to install software.  NOTE >> If you don’t know what this is, you are not using a VPN – ignore this part.

• Reminder:  If using USB cable between printer and computer, disconnect the cable before installing software.  Later... Connect the cable when instructed (near the end of the installation procedure).

• Observation:  It is possible (assuming your Wireless Network is stable) that using a Wireless connection to install the printer software might work better than using an Ethernet Connection.   Personal choice - the Wireless connection method is recommended when you face insurmountable issues installing the software.

Installation

• Download and Save the Full Feature Software installation package or the Easy Start Software
• Open File Explorer
• Navigate to the folder in which you saved the installation file  (likely Downloads)
• Right-Click on the installation package and “Run as Administrator”
• After the software is installed, Restart the computer and log in

If using Easy Start

• Skip any extra software / offers you do not want – Wording varies as does the number of times you have to “skip” or opt-out of various options.
• When asked, opt for "Full Software and Drivers" (exact wording might vary).
• Easy_Start_Full_Driver_2

• If after the Full Software and Drivers option is selected, the installation terminates (suddenly stops and disappears – never comes back): Open your Downloads folder > Look for and Right-Click on the full Web installation package and “Run as Administrator”

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NOTES

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Preparation > Check / enable the printer as the “Default Printer”

Settings > Devices > Printers and scanners

UNCHECK (clear box) Let Windows manage my default printer

Select (Left-Click) your printer from the list of printers > Manage > Set as Default

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Printer Properties

Example - Devices and Printers > Printer > Printer Properties > Advanced > Driver

Printer_Properties_Advanced_Driver_List_1

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Printer Preferences

Set Printing Preferences – Windows

NOTES

• This section is not applicable to Mobile Printing.
• Access to the complete Printer Preferences might require having installed the Full Driver printer software.
• The printer should be selected as the default and current printing device.
• Printing Preferences are available directly from the driver (Devices and Printers) or from within the job setup (software / application used to view and submit the job to the printer).

• Printing Envelopes?  See NOTE
• “Settings” style path to printer > See NOTE-2

Windows 10 / Windows 11

Windows key > Search for and open Control Panel

Control Panel > icon view > Devices and Printers

Right-Click on your printer > Printing Preferences

• When called from within printing software / applications, Printing Preferences might be called "Printer Properties" / "Shortcuts" / “More Settings” / “Properties” / "Printer Setup" or similar.

• No Size?  If the size of the Paper Size is not included in the Drop-down list, consider / try:  Create a Custom Paper Size Form.  Reference:  HP Printers - Creating Custom Paper Sizes

NOTE >> Word > Mailings > Envelopes  :: Preferences and Envelopes 

Select / leave Printing Preferences Shortcut to "Everyday Printing" or something equally benign. 

NOTE-2 >> Settings path to printer(s)

Windows 11

Settings > System > Bluetooth & devices > Printers and scanners

Check the list of devices – Select / Open Printer

Select Printing Preferences

Windows 10

Settings > Devices > Printers & scanners

Check the list of devices – Select / Open Printer

 Select Manage > Select Printing Preferences

The Shortcut "General Everyday Printing" defaults to settings that do NOT include 2-sided printing (tab Layout).

The "Everyday Printing" Shortcut can be selected and used "as is" during the job submission and / or changed to create a custom shortcut.

Example - Printing Preferences - Shortcut - General Everyday Printing

9025_Printing_Preferences_Everyday_5

Example - HP Smart - Simple PDF Print - Shortcut "Everyday Printing"   1-sided

HP_Smart_Win_PDF_Print_Single_1

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HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

Open

HP ENVY 5660 e-All-in-One Printer series 

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Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"

[louisjames]

THANK YOU. Took me quite some time in reading the info, 

then i "tried" to imply it. After a few times, IT WORKED!

THANKS, and sorry took me this long to reply; however,

quite few things needed my attention quickly.

THANKS,

[Dragon-Fur]

@louisjames 

You are welcome.

A short list of suggestions can quickly turn into a lot to check.

Happy Printing.

I hope you enjoy your new HP computer and the "joys" of Windows 11.

Smiling.

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"