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Locked

‎02-22-2024 01:27 AM

HP Recommended
Product: HP ENVY Photo 6234 All-in-One Printer
Operating System: Other

Trying to download and install HP Easy Start and come across an input box that needs filling in, but absolutely no idea what information is supposed to go in it. screen shot attached so hope someone out there knows what I'm talking about.

Its the box that says " I Primarily use HP Products and services:'

In The Home - is ticked

Cannot continue until an empty box has some info -??????

Over to you and thanks for any helpScreenshot 2024-02-22 at 08.17.45.png 

Category:
4 people had the same question
4 REPLIES 4

‎03-27-2024 01:28 PM

HP Recommended

I am having the same issue. Were you able to resolve it?

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‎03-28-2024 02:17 AM

HP Recommended

Hello there Dorfmanalex8,

 

No never found an answer or response from HP.

Gave up and forgot all about it!

Life is far too short.

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‎05-01-2024 05:36 AM - edited ‎05-01-2024 05:37 AM

HP Recommended

I have same issue with my MAC  OS Sonoma 14.4.1 (23E224). Some one can help on this.

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‎05-23-2024 01:27 PM

HP Recommended

Enter the printer Service ID in the blank Box

1 person found this reply helpful
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