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I received a "Medium urgency" alert from HP suggesting I should update to the latest HP Easy Start for my MacOS; however, it appears that this software only works on Windows OS. The Apple AppStore provides "HP: Print and Support" as the software to use for installing HP products. I've had my MFP for a long time and it's fully functional; however, if I need to reinstall it, I hope I can use Apple's app as I have in the past. It's sad that HP hasn't corrected the alert system to flag an alert that has no value. Quite the waste of time.

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Hi @H_J_M,

 

Welcome to the HP Support Community! We're stoked to have you on board! 

 

To help us get started on resolving your issue, could you please share the model name of your device?

 

We're looking forward to helping you get back up and running! 

 

Best regards,

I'm an HP Employee.


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