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‎01-10-2019 01:23 PM

HP Recommended
Product: Version 10.11.6
Operating System: Mac OS X 10.11 El Capitan

Easy Start is "unable to communicate with the device". It's a dead end. What can I do?

4 people had the same question
1 REPLY 1

‎01-11-2019 11:24 AM

HP Recommended

@Suse48

Thank you for joining HP Forums.

It's a pleasure assisting you in finding answers to your technical queries.

 

To provide you with an accurate solution, I'll need a few more details:

Could you please help me with the model name or the product number to assist you better.

How is the printer connected? (Wired/Wireless)

Make sure the printer and the MAC are connected to the same network.

 

Keep me posted, how it goes!

Have a great day!

Cheers:)

Raj1788
I am an HP Employee 

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