HP Easy Start stuck in preparing for device setup

[Dion10]

Hi, 

I have a problem installing the HP 2135 driver on my Mac that runs with the operating system 10.15.5 Catalina.

I have waited for an hour in the installation process via HP Easy Start, but the status is still preparing for device setup.

do i have to wait longer?
My internet is also no problem, based on speednet: downloads: 22 MBPs, Upload 13 MBPs.

anyone please help me. Thx

[Dion10 · Accepted solution]

I have got the solution.
simply download the easy admin application: https://support.hp.com/us-en/document/c06164609#one_download_EasyAdmin then search for the printer model you are looking for, select the macOS version then download the available drivers.

I downloaded 2 drivers: essential and easy scan, each approximately 150MB.

after that in Microsoft Word I add a new type of printer (if it already exists, then the series 2 printer will appear, select the series 2 driver as the default).

and successfully used, thanks to myself.

[Dion10]

I have got the solution.
simply download the hp easy admin application, then search for the printer model you are looking for, select the macOS version and then download the available drivers.

I downloaded 2 drivers: essential and easy scan, each approximately 150MB.

after that in Microsoft Word I add a new type of printer (if it already exists, then the series 2 printer will appear, select the series 2 driver as the default).

and successfully used, thanks to myself.