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- Printer Setup, Software & Drivers
- HP Embedded Web Server Admin Login Problem

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01-27-2021 03:53 PM - edited 01-27-2021 04:20 PM
Hi
Just purchased my brand new 178nw Lasor printer and basic functions working fine, however...
I have gone to the hp embedded Web page for further settings and tried to log in as an admin.
Typed "admin" and left the password empty as the manual directs and nothing? Also tried various typical combinations etc... But the page will not let me log into my settings page?
Any ideas? I've tried resetting the network settings but no luck.
Looking for similar cases it appears that the printer may need a factory reset?
Any help or advise would be very much appreciated.
01-31-2021 05:06 AM
@Wkelkel, Welcome to the HP Support Community!
We will have to perform an NVRAM reset on the printer that may resolve this issue.
- The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
- I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
- In order to access your private messages, click the private message icon on the upper right corner of your HP community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage
Hope this helps! Keep me posted.
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KUMAR0307
I am an HP Employee