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Locked

‎01-11-2021 09:30 AM

HP Recommended
Product: HP Envy 4501
Operating System: Microsoft Windows 10 (64-bit)

How do I use my scanner without going thru the HP smart App? I do not see the point of going thru the arduous task of logging into a website to scan something from my scanner onto my desktop. I followed the instruction I found on this forum to download and install the full version of this HP software onto my computer only to see that after a few weeks, the software has been overridden by the HP Smart App. 

2 people had the same question
1 REPLY 1

‎01-16-2021 05:37 AM

HP Recommended

Hi @rosey3000,

 

I'd like to help!

 

The drivers are available for your operating system, you may install the drivers from the HP software and drivers page (under the Software and Utility tab)

 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

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