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Locked

‎05-29-2021 04:04 PM

HP Recommended
Product: HP Envy 4512 All-in-one
Operating System: Microsoft Windows 10 (64-bit)

No error messages. Have tried unplugging overnight, then replugging. Display lights up, but no icons or words. Wifi blue light doesn't light up either.

Category:
5 people had the same question
2 REPLIES 2

‎06-01-2021 12:52 PM

HP Recommended

@jhk51

Thank you for posting on HP Support Community.
 

Don't worry as I'll be glad to help, I appreciate your efforts to try and resolve the issue.
Let's try this first:

  • With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.
  • Remove USB cable, if present.
  • Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.
  • Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer.
  • Turn on the printer and wait till the warm-up period finishes and the printer is idle.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

Was this reply helpful? Yes No

‎09-25-2023 07:35 AM

HP Recommended

Hi community!

 

The following link may also help:

 

Blank Control Panel Display

 

SofiaML
HP Support Community

I work on behalf of HP.
Was this reply helpful? Yes No
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