HP Envy 4525 network driver, no color or duplex, Windows 10

[Mynah]

The same printer is connected by USB and by WiFi. It was extremely hard to get this to work, some Windows 10 problem. Tried many suggestions, HP Smart, HP Doctor and so on. Took some hours. Tried everything auggested here:

Win10 - USB Printing broke post Windows update

USB connected printers don't print / not recognized. Fix Win10 USB Print issue 

Anyway, I  uninstalled and reinstalled using a fresh driver as suggested.

The USB connected printer now works fine.

The Network(WiFi) connected driver shows only basic functions, no color or duplex.

I do not want to uninstall the network connected printer again (tried it 3x already), it took hours to get it to show up in my network at all.

[Nal_NR]

Hi @Mynah,

Welcome to the HP Support Community.

I understand that you are facing issues with printing in color. I'd like to help!

Please go through this link here and install this driver. 

If this does not work, try the Windows built-in driver

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Yes" on the bottom right to say “Thanks” for helping

[Mynah]

Thank you for your suggestions. Easy Start was, of course, one of the things I already tried. I also had the latest drivers from 123.hp.com, but they would not install. I think the situation when I wrote my post was that the Windows driver got installed and sort of worked, but could not run color or duplex. I don't know why my printer setup got corrupted in the first place, it worked a week ago,

On another day, I started over, uninstalled everything, unplugged the printer and restarted the router. I also got a new USB device cable for the printer, so the USB connection worked. It seems the correct driver I had from 123.hp.com was able to install this time.

I understand that you can not know remotely what is going on, but I think the lesson may be that the Windows driver shows exactly the symptoms I described.

[Nal_NR]

Hi @Mynah,

Thanks for your reply. If the issue still persists, This might require one on one interaction to fix the issue. I've sent you a private message. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

[Mynah]

Thank you for getting back to me. I could not get a WiFi driver to work using the things I already tried and which you suggested. But the printer is usable over USB. A different nettbook pc is able to use the printer with Windows 11 and WiFi, so I will leave the Desktop-Win10-WiFi problem unsolved. I appreciate HPs customer service, it is better than most. Really cool is forwarding me to an English speaker when German lines are all busy,