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‎03-11-2021 11:41 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Hello, I am able to print using HP Smart app on my laptop, but I need to install the printer on my computer because I am using a Cricut software, and it cannot pick up the wireless printer. However, I've followed steps on how to remove/uninstall, and I can't find where or how to install the driver. I go online and it keeps referring me to the HP Smart app, and the app is not helpful on how to get to the driver download easily. Please help! Thank you!

Category:
1 REPLY 1

‎03-11-2021 12:42 PM

HP Recommended

Hi,

Please follow HP Easy Start below:

https://ftp.hp.com/pub/softlib/software13/printers/COL96741/HPEasyStart_12_6_09.exe

 

Upon the Software Selection step, be sure to select the HP Basic or HP Full Feature Software option and follow the steps on screen to install the HP Software.

 

Shlomi



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