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‎02-26-2026 06:26 AM - edited ‎02-26-2026 06:54 AM

HP Recommended

My printer says it cannot print. The actual wording is as follows:

Connect Printer

Cannot print. Press OK to connect printer to update status. (I have tried this to no avail)

It then follows with the following statement:

Update in Progress

This may take several minutes. I have left the printer all night to update but nothing has helped. I am now getting desperate as I have some printing to do.

Please advise if this can be fixed or do  need to purchase a new printer?

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1 REPLY 1

‎02-26-2026 09:17 AM

HP Recommended

Hello @Cricketlover1 

 

Please, install at driver below:

 

HP ENVY 5530 e-All-in-One Printer series Software and Driver Details

 

Best regards

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