• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎07-14-2023 03:18 AM

HP Recommended
Product: HP Envy 6000

I want to download HP Envy 6000 documentations. By selecting different options on HP Site, i arrive on page https://support.hp.com/fr-fr/product/hp-envy-6000e-all-in-one-printer-series/2100187505/manuals and then i select one of the different, the page the page is not found. I.e the link for the "Guide de référence" is http://h10032.www1.hp.com/ctg/Manual/c07058891.pdf, but the page is not found. There is the same problem if i try to download english documlentation.

Tags (1)
Category:
2 REPLIES 2

‎07-17-2023 01:48 PM

HP Recommended

Hi @MichelLeChti,


Welcome to HP Support Community. 
Thank you for posting your query, I will be glad to help you.

 

I suggest that you download the user guide from t his link: http://h10032.www1.hp.com/ctg/Manual/c06584210.pdf 

 

I hope this helps.
Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
1 person found this reply helpful
Was this reply helpful? Yes No

‎07-26-2023 05:44 AM

HP Recommended

High Rainbow23. Thanks for your bypass but your solution is applicable only for 1 of the 4 desired manuals. But it seems that since my post HP fixed the problem because the links are now correct.

 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.