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- HP Community
- Printers
- Printer Setup, Software & Drivers
- HP Envy 6000 scan not working

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03-27-2025 01:18 AM
Good morning,
I tried to download from here
https://ftp.hp.com/pub/softlib/software13/printers/en6000/2124/EN6000_2124B.dmg
the correct driver for my MacOS Version (Catalina) but the response is "Not Found".
Where I can found the file EN6000_2124B.dmg in order to install driver properly?
Thanks in advance
03-27-2025 03:57 AM
Hi @CarlMaver
The software for Scan function is HP Smart, and you can download from the
Apple App Store.
HP Smart for Mac >> https://apps.apple.com/es/app/hp-smart/id469284907
Also you can follow steps from the next video to use your scanner:
>> https://www.youtube.com/watch?v=DuE8yfcJ7w4&ab_channel=PrinterInsider
* Click YES to say thank you,
* Click Accepted Solution when question is answered.
Best regards,
ferRX.