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HP Envy 6032 beeps constantly

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Microsoft Windows 10 (64-bit)

Hi - I just bought a  HPE Envy 6032 and have installed it in my home office.

 

My office is very quiet and I have noticed that the printer beeps every second, very quietly, it is like a "heartbeat". 

 

Has anyone else experienced this and did they manage to resolve it?

 

I had a similar problem with my previous HP printer and HP sent me a replacement power supply to resolve it.

 

Thanks

 

Tim

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@tjt1961, Welcome to HP Support Community!

 

Is there any light blinking on the printer?

Have you tried connecting it to a different power outlet?

 

Meanwhile, Update the printer firmware

Download available firmware updates from the HP website

With the printer on and connected to the computer, go to HP Customer Support - Software and Driver Downloads, and then identify your printer. Look for and install any available firmware updates. Refer to the document HP Printers - Updating or Upgrading Printer Firmware

 

Keep me posted for further assistance.

 

TEJ1602
I am an HP Employee

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I moved the printer to the other side of the room.

It is on a different power socket and the firmware is up to date and still makes the noise but I can't hear it now it is further away.

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@tjt1961

 

Is there any light blinking on the printer?

 

Keep me posted.

TEJ1602
I am an HP Employee

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@TEJ1602 - there are no flashing lights.

 

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@tjt1961

 

Thanks for replying!

 

This looks like a hardware issue.

 

Please reach out to the HP Support in your region regarding the service options for your printer.

 

Hope this helps!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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