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HP Recommended
HP Envy 6032
Microsoft Windows 11

We have a HP Envy 6032 printer (pretty sure it's not the 6032e model).  It only says HP Envy 6032 on the front.

 

On the support page (Software and Drivers) there is a firmware update listed:

 

Mrmatt1_0-1787998809514.png

 

 

How can I tell which firmware version we have please ?

 

(although I will not apply this update unless only strictly necessary.  Don't want to risk messing it up).

 

 

Thanks.

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Thanks for that information.

 

Will do when I get chance.

 

I also didn't know about the HP app.

 

 

 

 

View solution in original post

4 REPLIES 4
HP Recommended

Hi @Mrmatt1 

You can find the Firmware version by printing a Information page report,

using the "i" icon button in your right panel on printer.

 

1. Turn ON your printer and press "i" Information button once.

  • ferRX_0-1788075320526.png

2.  Then a page will be printed with all the information of your printer.

  • ferRX_1-1788075419590.png

* Click Accepted as Solution when question is answered.

Best regards,

ferRX.

_-.-

@ferRX / I am a volunteer posting answers.

>> HP app replaces HP Smart

HP Recommended

Thanks for that information.

 

Will do when I get chance.

 

I also didn't know about the HP app.

 

 

 

 

HP Recommended

Easiest way: print a Network Configuration Report from the printer (usually under Setup → Reports on the control panel, or via a button combo). It'll list the current firmware version.

Alternatively, if the printer has a display: Setup → Printer Reports/Preferences → About Printer.

You can also check via the Embedded Web Server — find the printer's IP (from that same network report), type it into a browser, and look under the Tools/Home tab for "Firmware Version."

Compare that to the version on the support page to see if you're already current.

HP Recommended

Thanks also for that.

 

 

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