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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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HP Recommended
I have an HP Envy 6055. It is not currently connected to any wireless networks and HP Print and Scan Doctor, and the HP Firmware Update tool all cannot detect the printer. When I try to set up the printer using HP Smart, it finds the printer, I add in my network information, but it then says "Unable to configure the printer" and then connects my PC back to Wifi. I am not sure what else to do as I've attempted USB setup, resetting using Power + Wifi button for 10 seconds, holding wifi button for 3 seconds, but nothing will allow me to set up and connect the printer to Wifi. It has never worked.
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HP Recommended
I called support and attempted to go to 192.168.223.1 via a browser after connecting to the printer's SETUP wifi and it showed this:
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