HP Envy 6234 won't scan following setup.

[DG631]

HP Envy 6234 bought today won't scan after having downloaded software.  *BLEEP*

[Riddle_Decipher]

@DG631 I suggest you check if the copier works fine, 

If it does, let's start with running the HP Print and Scan Doctor:

Use this link for details on using the HP Print and Scan doctor: click here

1. Check that the Windows Image Acquisition service is enabled and running. To do that, right-click the Start button and select Run.
2. Enter ‘services.msc’ in Run’s Open box, and select the OK option.
3. Then double-click Windows Image Acquisition to open the window shown directly below.
4. Select Automatic on the Startup type drop-down menu.
5. Click the Start button.
6. If the service is already running, click the Stop button. Then press Start to restart WIA.
7. Press the Apply button to confirm the settings, and click OK to close the window.

2. Reinstall the WIA Driver

1. As the “You need a WIA driver” is primarily a driver error, reinstalling the scanner WIA driver might resolve the issue. Users can do that by right-clicking the Start button and selecting the Device Manager, which will open the window in the snapshot directly below.
2. Click View > Show hidden devices if Device Manager doesn’t display the Imaging devices category. Then double-click Image devices to expand that category.
3. Right-click the scanner device and select Uninstall device.
4. Thereafter, click Uninstall to confirm.
5. Windows will automatically reinstall the WIA driver after users restart the platform.

check if printer is detected on windows fax and scan.

P.S: Welcome to HP Community 😉

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us, 

have a good day, ahead.