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HP Recommended
macOS 10.12 Sierra

Hi There

I have set up my HP Envy 6555e on both my mobile and Mac laptop. Test printing works fine. When I print an actual document, it is giving the error message "Set Up Incomplete". 

I have tried re-setting network. re-starting printer, etc. I cannot figure out how to uninstall so I can start again. 

Please help 

Jesse 

1 REPLY 1
HP Recommended

Hi @Jlselchow 

Please follow steps from the next video:

>> https://www.youtube.com/watch?v=zvqMSBHSP6c&ab_channel=TechnologyTips

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

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.
@ferRX / I am a volunteer posting answers on my own time.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.